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        AJ
        Amanda J.

        10/29/2014

        Overall

        Oh my goodness, pitiful service. If you have a To Go order, don't expect anyone to bring it to you outside....or help you inside. There's no one in the To Go area except a sign saying to go to the bartender. But, the bartender is missing and other staff walk by and never offer to help or greet you. Your order will be sitting on the edge of the bar, so you'd better have correct change to leave on the bar because no one will come take your payment. Then, when you leave you will discover that your order is incomplete. Horrible service. Horrible Chili's location. Drive to Cool Springs.

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        Details

        Phone: (615) 794-1499

        Address: 3084 Columbia Ave, Franklin, TN 37064

        Website: http://www.chilis.com

        More Info

        General Info
        Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.
        Payment method
        master card, visa, amex, discover
        Location
        Parkway Commons
        Other Links

        http://www.chilis.com

        https://www.chilis.com/locations/us/tn/franklin/parkway-commons

        http://www.chilis.com/locations/us/tennessee/franklin/parkway-commons

        Categories
        American Restaurants, Bar & Grills, Bars, Mexican Restaurants, Restaurants, Take Out Restaurants
        Other Information

        Cuisines: Mexican, American, Take Out, Latin American, Bar & Grills

        Alcohol: Beer, Full Bar, Wine

        Good for Kids: Yes

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