Oak HIll Animal Hospital

Extremely displeased with the service today. About 8 months ago Oak Hill Animal Hospital treated one of our cats, Onyx. Where he was diagnosed with diabetes. After a round or two of expensive tests, this vet recommended diet change to MD food and 2 Units (U-40 syringe of ProZinc Insulin) twice daily (12 hrs apart). After 2 weeks at this dosage and high-protien food, Onyx had a diabetic seizure on a weekend and was taken to All-Pet clinic, where he was successfully treated (at great expense) and returned home the following day. Just so happened one of the Oak Hill Vet assistants was covering All-Pet that night, so she remembered Onyx. The whole diabetes episode cost over $1,000, and left us uncomfortable giving Onyx insulin. Prior to the insulin/MD combo he had very mild diabetic symptoms, after the insulin/MD combo he nearly died. So we kept him on the MD food, but stopped insulin altogether. We also found a less-expensive (half-price) and more 'common-sense' vet for services/food/etc. - enter Ft. Branch Animal Hospital. But without the insulin, Onyx deteriorated over 7 months. So I decided to begin the insulin again at half the original dose, and strict MD diet. Last week, we ran out of the U-40 syringes. Seems Ft. Branch Animal Hospital and every other vet we called uses regular human insulin/syringes not cat ProZinc/U-40, so back to Oak Hill with a prescription for the U-40 syringes for Onyx (who has now been without insulin for over a week). But guess what - they won't sell them to non-clients. So here's my take... Oak Hill Animal Hospital is OVER-PRICED, HAS NO GENUINE INTEREST IN YOUR ANIMALS HEALTH, and LACKS COMMON SENSE. I hope to never return there and will do everything in my power to encourage others to stay away also.

Wow! From the time that I arrived until the time that I left I was amazed!!
The receptionist made me feel like she has known me my whole life. Loved on my pet and made her feel less stressed about being at the doctors. She then placed us in a room where the tech then entered and was just as friendly as the receptionist!! When the doctor came in to meet us she was amazing as well! Very friendly, loving and explained things to me in human terms! (Not doctor terms!!!) Love this place and will never leave them!! I feel like I am family!

Absolutely highly recommend! I recently took my newly adopted rescue dog in for a check-up and to establish a vet. He is mine and my husband's first dog together so I had a lot of questions. The staff was great! The vet tech was so sweet and I loved how they interacted with my pet, very caring and loving! You could tell they really wanted to treat him well! They even contacted his previous vet to try and get updated records so they didn't have to do any unnecessary tests or boosters to save me money! Great people and great service!