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Fortress Tactical, LLC

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OPEN NOW
Today: Open 24 Hours
(828) 279-8546Visit Website
Business LocationEnka, NC 28728
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More Info

General Info
Online Only
Payment method
paypal, check, all major credit cards, debit, amex, discover, mastercard, visa
Location
Online only - please visit us at FortressTactical.com, or call for an appointment.

Reviews

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JD
Jeremy D.

12/02/2015

Overall

Haven't even got my hands on my weapon purchase and have already got the best cust serv i have ever had.

PF
Paul F.

07/10/2015

Overall

I worked with Mike at Fortress Tactical for the purchase of my new PWS rifle. I've got nothing but good things to say. Customer service and communication where excellent. My item shipped super-fast. I will shop here again!

DW
Dan W.

05/02/2014

Overall
My Go To Tactical Provider!!

Fortress Tactical is nothing short of a premier seller! Mike knows his business trade hands down! Just as important, he knows the industry and his customers. Whether you know exactly what your looking for, or need creative weapon/accessory consultation, Fortress Tactical is your place; Flexible, reliable, competent,integrity driven, and BEST in show.

thomas.soukkeo

04/20/2014

Overall
Great service best communication skills Best price

Best prices and my emails get answered promptly Mikes a good guy thanks for everything.

Overall
Best customer service I've had

I don't know what some of these reviewers are smoking, but I'm convinced they are lying about Fortress Tactical. I've been looking for a limited edition production run of a complete 9 inch AAC .300BLK MPW that no one else had in stock. Not only was he the most down to earth person I've talked to, but he was even willing to text back and forth with me on my phone to get a deal going. He was so helpful and eager to be informative, I had no qualms in buying from him when I acquired enough money.



Extremely competitive pricing, friendly and informative. Top notch customer service. I would reccomend Fortress Tactical to all my friends. They even went above and beyond and threw in a little extra goodies for me. This is a company that knows how to treat it's customers.



10/10

Will be buying from again

MC
Matthew C.

08/31/2012

Overall
Worst service ever. I wanted t...

Worst service ever. I wanted to buy a Taser x26c the store owner refuse sell to me . i did not feel comfortable giving my Id Identification he refuse to go through with purchase. I made online. I paid and person who own fortress tactical online was rude refund my money then block me from there web site for no reason. Never buying from Fortress Tactical.com I bought my taser X26c from another website. They know how to treat Customer.

claimed iconBusiness Response09/26/2012

As a professional TASER dealer, we want to ensure lawful & proper use of our products. Before & after his order was placed, Matt sent me numerous emails with questions that led me to question his physical/mental ability to responsibly use a TASER brand device. I asked him to submit another form of ID to further verify his identity, which he refused to do. From both a business and personal standpoint, refunding his money was the only option we had.

This listing has been claimed by a business representative.
jromag

02/12/2011

Overall
AN ABSOLUTE OUTSTANDING COMPANY

I have been dealing with this company and its owner Mike for over ten years, All I can say is that the procucts, service and integrity of this company is outstanding, this company and management are exemplary in every facit of the word....honest, dependable, knowledgeable, courtious, can alway make you feel like family instead of just a company....Mike and his company is more than an asset to the retail world, and his clients, and customers alike....Keep up the great work......John Romagnano, u.s. navy retired

srgc123

02/11/2011

Overall
Taser purchase

I have been buying tasers and other equipment from Fortress for almost 5 years. Not only have I had dealing with Mike over the phone and online, but in person as well when he use to come to gun shows in Hickory. Not only does Mike have advanced knowledge about his product, he was trained through my company by Taser.



If there is any advice that I could give Mr. Burkeens is, you must research the products before you purchase. You need to check multiple sources inlcuding the Manufacturer. Also, once you purchase your product you should always read the support material. All Tasers come with a training DVD. Not only do I recommend watching the DVD, but paticipate in hands on training courses that are offered through the country. If there is a malfuction with the product, It is Taser's policy that all warranty service must go through them.

dgg32244

02/11/2011

Overall
Great Business!

I have been dealing with Fortress Tactical, LLC since 2007. I have never once had a negative experience with this company. Fortress Tactical, LLC is very professional, honest, and has wonderful product knowledge. Fortress Tactical always has the customer's best intrerest in mind as far as products and prices. Highly reccomended!

billburkeens

12/30/2010

Overall
Mr. Rip-Off

I bought a taser from this company. The representative had no information on what he was selling; all he cared about was selling a product. I advised this man that this is the first taser that I ever bought, so I had no idea had it worked. This man gave me no information and basically said that I was stupid because I didn't know. The taser has several flaws which he did not bring to my attention. Like I said, all the man cared about was selling this product. Before buying anything from this company, go to the manufacturer first and ask them about it. So that you don't throw your money away dealing with Fortress Tactial, I would suggest that you buy directly from the manufacturer because you will get all the information you need before purchasing. I want to make sure that you understand that you are wasting your money buying from Fortress Tactical.

claimed iconBusiness Response02/11/2011

Mr. Burkeens called me before making his TASER purchase. I answered all of his questions completely & accurately. I also asked do read all the TASER information that I have posted on my website, and to let me know if he had any other questions BEFORE purchasing. Mr. Burkeens said that he would call me back later, but instead went and completed his order online. He called a couple of weeks later stating that he couldn't get the TASER to fire, and I told him that TASER International is responsible to take care of all warranty repairs. I even send him a follow-up email with all the information he needed to return the TASER. A couple of weeks later, he call wanting to return the unit to me. He stated that he carried the device to work, and that he was injured due to the fact that it wouldn't work! This was AFTER I told him to return the unit a couple of weeks before! I asked him why in the world he would carry a device he claimed did not function on the job, and he said he hoped that it would "scare" somebody. There was simply no reasoning with this guy.

This listing has been claimed by a business representative.

Details

Phone: (828) 279-8546

Address: Enka, NC 28728

Website: http://www.fortresstactical.com

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