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Patrick M.

11/10/2016

Overall
Atmosphere
Food
Service

The overnight service is appalling. The supervisor/manager/slug or whatever the heck she is on the overnight shift is rotten. She clearly hates her job, its evident from the moment she 'greets' you over the speaker when you pull into the drive thru.

I pulled into the drive thru at about 3am and was greeted by an audible sigh and an emo welcome asking me what I want, and not in a friendly, "How can I help you" way, more like a 'What the hell are you doing bothering me at 3am?' kind of way.

I could normally just shrug off as another dissatisfied employee who hates their life and is taking it out on every one who gets in their way., but tonight my car stalled at her window.

Rather than offers of assistance in ANY way possible she rolled her eyes and COMPLETELY ignored of my presence.

I almost even detected what I could only interpret was a slight increase in the pep in her step because she could now justifiably turn away all customers who came and blame me, as I heard her do it several times.

Even the simplest mentally disabled person could've figured out a solution.
(Hello? Take their order, have them park, then bring the food out maybe?)

I saw that she had left the front door unlocked/propped open with a rock, thinking maybe she was offering me sanctuary to stay warm I went inside and asked one of the male employees if he could perhaps just steer my car while I pushed it out of the way so that they could continue taking business.

She went OUT of her way to stop the male employee from assisting me. What ever happened to people helping people?.

The only reason I even had this problem was because my car is loud and can be a little smelly, as out of COURTESY to her, I turned it off at the drive thru window. An hour and a half later, this employee finished her closing procedures then simply LEFT!!

I seriously wish her harm in her life and hope that something bad happens to her with no one to assist.

I honestly, genuinely, despise every bit of her being.

Details

Phone: (270) 737-2356

Address: 3200 Leitchfield Road, Elizabethtown, KY 42701

Website: https://locations.tacobell.com/ky/elizabethtown/3200-leitchfield-road.html

More Info

General Info
Find your nearby Taco Bell at 3200 Leitchfield Road in Elizabethtown. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Services/Products
Breakfast Burritos Combos Drinks & Sweets Online Ordering Sides Specialties Tacos
Brands
Airheads, Brisk, Cinnabon, Dr Pepper, Lipton, MTN Dew, Mountain Dew, Pepsi, Sierra Mist, Starburst
Payment method
master card, visa, amex, cash, discover
Categories
Other Information

Cuisines: Mexican, Fast Food, Latin American, Vegetarian, Omelets

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