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(618) 656-5353Visit WebsiteMap & Directions6 Club Centre CtEdwardsville, IL 62025Write a Review

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Email
Extra Phones

Phone: (618) 656-3594

Fax: (618) 656-3594

Brands
allure, maggie sottero, mori lee
Payment method
all major credit cards
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Reviews

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anonymous

02/23/2010

Provided by Superpages
Overall

Elegant brides was wonderful when trying to get our business. They were attentive, offered bottled water, it was "hun" this and "hun" that. I was very pleased with them and raved about their outstanding customer service. UNTIL all my bridesmaid dresses came in two sizes too big (in hopes they would get our alteration business). However their alterations are way over priced! THE WORST IS STILL TO COME. My husbad and his groomsmen all went to get their tuxes together and the pants were approx. 4 inches too short on every one of them, the sleeves were about 3 inches too short, and Elegant Brides refused to fix them!! My husband looked like Pe Wee Herman!!!! My husband refused to leave until his was fixed. They eventually did it with a few sassy comments but refused to fix the rest because they closed in 2 hours!!!! we had 7 bridesmaids, 7 groomsmen, 2 ushers, 2 flower girls, and 1 ring bearer. every single one of them had something wrong with their attire. ONE GROOMSMAN DIDN'T EVEN HAVE

trainerchic08

02/24/2009

Overall
Amazing Customer Service!!

The ladies at Elegant Brides have gone above and beyond the normal means of customer service! They have done everything they can to make my day special! The ladies really know what they are talking about and will do their best to make you look your best for your special day! They worked with my busy schedule, helped me come up with ideas and always made me feel important. I can't express enough how wonderful the one on one service was! If they didn't have it they were going to find it for me! The ladies were always cheerful and welcoming.

The shop is filled with beautiful dresses, but not over crowded. The dressing area has enough space for each bride to twirl in their dress if they so desire (I did) and plenty of mirror space! She has a Large variety of designer name dresses and plenty of accessories to go with!!!! (Lots of shiny glittery things!!!)

I hope this review inspires you to go and check out Dawnell and her staff!!!

Details

Phone: (618) 656-5353

Address: 6 Club Centre Ct, Edwardsville, IL 62025

Website: http://elegant-brides.com

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