More Info
- General Info
- Located on the riverfront of the Illinois River. Very close to Caterpillar World Headquarters, Bradley University, EastSide Centre, Peoria Civic Center, and within walking distance to many restaurants and shopping venues. The hotel features 226 two room suites with a daily cook to order breakfast and nightly manager's reception. Each suites is equipped with a microwave, refrigerator, coffee maker, safe, hair dryer, iron, ironing board, two televisions and large working desks. The hotel has an indoor pool, business and fitness center, Riverside Cafe, restaurant serving lunch and dinner, lounge, and a conference center with 30,000 square feet of meeting space.
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- Brands
- Embassy Suites
- Payment method
- cash, amex, discover, master card, visa, diners club
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- Other Email
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- Other Information
Parking: Lot
Wi-Fi: Paid
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Reviews
11/05/2010
This hotel puts the Embassy name to great shame! I book rooms in person for all of my out of town guest over a month before my wedding. The night before the wedding we arrived at the hotel at 7:00 pm to check in your rooms. First, the very rude counter help told us the our rooms were not cleaned yet. Keep in mind check out time was seven hours ago! Upset by this fact we ask to talk to a manager. After 20 minutes of waiting for her to come speak to us, she arrived to tell us that they had already give away our rooms. Then, we made the worst offer I have ever heard. She was will to get us a room at another hotel. Yes, we would have to still pay the $150 rate at the Embassy suits while they had us staying in the $60 super 8. I, of coarse had to take this offer, because I had 10 out of town guest with no place to stay. I was so embarrassed to be have to but my wedding guest though this ordeal. To top the whole terrible service off the rude manger informed myself and my guest that our rooms for the next night would not be available either! YES THAT IS RIGHT!!!!! They gave away my honeymoon suit the night before my wedding!!!! The best part was they did not even apologize. BEWARE before booking if the hotel overbooks which they do, who ever is already in the room gets it. Reservation DO NOT matter at this hotel!!!
Details
Phone: (309) 694-0200
Address: 100 Conference Center Dr, East Peoria, IL 61611
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