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EBM Auto Center, Inc.

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JV
Jojo V.
Edited: 10/03/2017
Overall
Expertise
Professionalism
Selection

I showed up at their closing time which says 6 on here but I was there at 7 and they still made time for me. I got the car I wanted and a good price . Now I see why their plates are all over time, I couldn't be any happier

TH
Trisha H.

12/17/2013

Overall

This is the worst place to ever buy a car. They buy their cars from LA knowing they have problems. They simply reset the check engine lights then sell then. They are aware of the vehicles having mechanical problems prior to selling them. Them they scam you by giving you a 30 day warranty they you pay half of repairs only covering engine and transmission. Technilube auto repair services their vehicles and is part of there scam. Cars are said to be smog check OK which again is false . Everyone in connection with this company is out to make money. And in the end the consumer/ car buyer pays the price. Now my experience....... I bought a car from this company in February 2013 the next morning fuel light and check engine light came on.. I drove the car back to the car lot.. Efrain the Husband. Hooked up the code reader. Code read cylinder 3 misfire. Efrain told me to take the car to technilube to Gus the owner. Gus had me bring it back the next day.. He said the code was because the car had a faulty gas cap.. Gas cap was replaced. Two days later light came back on still reading cylinder 3 misfire.. this went on from February until July. Car was in the shop 11 times tru the car lot. car spent several long periods in the shop. At one time they had it for a month another time three weeks. on average each time they had the car from 3 days to a week. On two occasions they did give me a loner. A car they had on the lot for sale. And even that car had issues. I drove it off the lot and the check engine light came on. and again the second time I used it as a loner I picked it up the light was off then after having it for a day the light came back on. They keep resetting it because they were trying to sell it.. In July after they had the car for three weeks I picked it up on the phone they said the car was done. When I got there Efrain said the light was still on and most likely the car would need a new engine. this was Saturday. He told me to call him Monday so he could figure out what to do next. Sunday the next day the engine blew.. I got a two hundred dollar tow bill. Efrain said he would find a engine for months he dragged it on. Then said that I blew the engine it was my fault i had to pay for it. After 9 months of payments plus a down payment I could not afford a new engine so I had to release the vehicle to the loan company. So now i'm out around 7 thousand and have a bad mark on my credit. This should never happen with a car with only 74,000 miles. Also during my many visits to the car lot and technilube I saw several customer bringing their cars in for repairs.

r.cruz123

10/22/2013

Overall
dealer sucks

Worst customer service ever. The gentleman will not bend his elbow, its his way or nothing will happen he refuses to lose $. I bought a car that stoped working 6 days later and he would not fix it unless it was under his terms and not the ones indicated in the contract..he stalled for so long and I needed my car that I let him take care of it at my expense..he payed almost nothing and not half like stated in contract. Never again will I buy from or recommend EBM AUTO SALES to anyone, unless you want headaches....

lambriz

10/22/2013

Overall
2007chrysler 300

Worst experience ever. Car looked beutiful 10 days later moter stop



working. They gave me a 30 day warranty but I had to pay for half. At the end they only gave me 1800 and I had to pay 2400. There other option was they would take it to LA and fix it there. Save your money and time. Don't buy a car with them.

JS
Jose S.

08/29/2013

Overall
Worst dealer to purchase a car!!

This car dealer ship is the worst dealer to buy a used car from. I purchased a car there and had so many problems with it so I went to trade it in somewhere else. The other dealership where I traded the vehicle gave me the car fax on it and it turned out it was crashed before, but when I purchased it EBM Auto Sales stated it was not. Anything to sale a car.

Details

Phone: (559) 591-2277

Address: 159 W Whittaker Way, Dinuba, CA 93618

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