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National Car Rental

338 Lucas Dr, Detroit, MI 48242
(112)
(877) 365-6591Directions★ Review
Galleryn of 8

Photo by Yext

Added on 09/08/2015

Photo by Yext

Added on 09/08/2015

Photo by Yext

Added on 09/08/2015

Photo by Yext

Added on 09/08/2015

Photo by Yext

Added on 09/08/2015

Photo by Yext

Added on 09/08/2015

MORE INFO

Hours

Regular Hours
M-Su Closed

General Info

National Car Rental is a premium, internationally recognized brand serving the daily rental needs of the frequent airport traveler throughout the United States, Canada, Mexico, the Caribbean, Latin America and Asia. National Car Rental provides a large selection of quality vehicles for your business or leisure car rental needs from midsize and full-size car models, to convertibles, SUVs, and minivans as well as specialty cars, trucks, and van rental. National provides exceptional variety and service to every car reservation and rental.Nationalcar.com offers nationwide car rental exclusives, daily, weekly, weekend and one-way rental car specials as well as our Last Minute travel discounts. Reserving a rental car, luxury car rental, or van rental for your next business trip or vacation travel couldn't be any more convenient. Our simple, secure, and easy online car reservation process makes car rental quick and easy for worldwide car reservation and car rental rate.
Go National. Go Like A Pro.

Payment Methods

DISCOVER, MASTER CARD, VISA, AMEX, CASH, CHECK

Amenities

The Emerald Club ® from National is a complimentary frequent renter program providing a fast and frictionless rental process. Members can bypass the counter and choose any car from the Emerald Club Aisle

Services

  • Airport Pick Up
  • Car Rental
  • Economy Car Rental
  • Luxury Car Rental
  • Rent a Car
  • Rental Cars

REVIEWS(112)

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  • user avatar
    04/25/2016

    National is bar none the best rental car company out there! I love the ease and convenience of the Aisle pick up! It's fast and allows you to pick your own car. This time I was surprised and delighted to be greeted by a friendly employee who offered me bottled water on my way to my car! They are great and I hate it when my company books my car through any other company. Especially the ones that want to spend 1/2 hour walking around the car and trying to be my friend! Thanks for 'getting' business travelers National!

  • user avatar
    04/21/2016

    National is the best service at the best price. Only one complaint that applies to ALL rental car companies and the government should get involved with. None of their cars come with real washer fluid for cleaning the windshield. Just water. This is incredible dangerous. I've had to stop many times and buy fluid and spend time draining the reservoir. Someone probably has had an accident already and someone surely will. This is sad and a silly way to save a few dollars.

  • user avatar
    04/15/2016

    Excellent as always. Went late so only minivans in emerald aisle. Representative asked for $500 deposit at the gate.

  • user avatar
    Details
    Overall
    Service
    04/13/2016

    Staff, from the bus driver (late at night) to the lady who helped me find a car, to the checkout lady, to whichever person found my employer badge after I somehow dropped it outside the car - all friendly and helpful! I always choose National when I can for the Emerald service, but these folk were exemplary!!

  • user avatar
    Details
    Overall
    Selection
    Service
    03/30/2016

    Overall a positive experience: although there could have been more staff at the Emerald Isle to accommodate the multiple customers that were there.

  • user avatar
    03/24/2016

    I picked the car on a heavy rain Sunday night, so I picked the first one I saw, BIG MISTAKE, the car was awful, the engine made strange noise, the steering wheel kept turning right and it was dirty inside. A couple days later I found out the probable cause of the noises and the steering issue, I saw the car had a nice impact from below right on the front right wheel, I tried to call National to change the car with poor luck, so I made a complain online with no response so far. I just deliver the car the other day and I just hope I am not going to be charged for those damages. Usually my experience with National is fairly good, but this particular time was lame

  • user avatar
    03/15/2016

    Despite several days without freezing temps the car was unwashed allegedly because of concerns locks would freeze. The inside of the car had not been wiped down for a long time and was very dirty. I ran the car through a car wash first thing and wiped off most of the dust and dirt. Plus, most of the cars available were KIAs or other foreign makes. This is Detroit! I found a nice Chevy and the car ran well, the check out and check in were handled smoothly and the price was fair.

  • 03/15/2016

    The shuttle bus from the terminal at Detroit's Metro Airport was easy to locate and the wait was only 2 minutes. The Emerald Aisle had a variety of cars to choose from. Returning the car was easy as well. It was a very pleasant experience dealing with National Car Rental.

  • user avatar
    03/04/2016

    I had a fantastic experience with the National team at the Detroit Airport during a recent trip. They were extremely helpful when I arrived to select my car and when I returned the gentleman who checked me in kept thanking me and making sure I had a good experience. The bus driver taking us back to the terminal even checked to make sure I didn't leave anything in my car. You have my business going forward National!! Keep up the good work.

  • 02/12/2016

    Start to finish, everything was smooth. Absolutely no issues. Emerald Club is the way to go! Detroit has great staff! So friendly, even in 10 degree weather!

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