Des Plaines Yamaha & Suzuki

This shop reminds me of the dealerships I used to go to growing up, they will work on older bikes that no other factory dealership will touch. Every time I go into this shop I leave knowing that the problem will be fixed because they stand behind the work that they did. It was actually refreshing to have the manager point blank tell me why my bike kept stalling out. I will definietly be going back.

Don't even buy a spark plug from this business. Terrible customer service. Terrible Service.They fail to check the fundamentals for proper operation. Their techs have the lowest certification available from yamaha.YTA BronzeYTA Bronze is the introductory training course intended primarily for the entry-level technician or the technician new to Yamaha products. YTA Bronze is available as a self-paced, correspondence training course designed to be completed by the technician in their dealership. To successfully complete the Bronze course, the technician must pass a wide-ranging Bronze Test that covers the engine, drive-train and chassis systems and service procedures on Yamaha products They have an F rating on bbb.org. Stay Away!