More Info

General Info
Established in 1981, Big Barn Harley-Davidson is an automobile dealership that provides an inventory of new and pre-owned bikes. It offers various new bike models from Harley-Davidson, including the Sportster, Dyna, Softail, VRSC and Touring. The dealership operates parts, sales, merchandise and service departments. Big Barn Harley-Davidson has a network of dealers worldwide. In addition, it offers financial assistance through certified lending institutions. The dealership provides bikes on rent and online shopping options for apparel and accessories. Big Barn Harley-Davidson also offers online gift cards. It is staffed with service technicians, advisors, consultants, and sales managers and associates.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (515) 265-3012

TollFree: (800) 942-7539

Payment method
company card, debit, discover, master card, visa
Categories

Reviews

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RO
RIP OFF. TAILIGHT GUANANTEE

09/02/2014

Provided by DexKnows
Overall
WILL RIP YOU OFF. POOR QUALITY PRODUCT. TAILLIGHT GUARANTEE

TAIL LIGHT GUARANTEE. ONLY INTEREST IS GETTING AS MUCH MONEY OUT OF YOU AS POSSIBLE BEFORE YOU REALIZE WHAT IS GOING ON. LOST $6k AND ONLY HAD THE BIKE FOR 160 MILES BEFORE I REALIZED THE JUNK I WAS RIDING. WOULD NOT TAKE IT BACK AND FORCED TO TRADE IN TO A HONDA DEALERSHIP - THEY HAD 3 NEW HD SITTING THERE WITH UNDER 500 MILES WHERE THE OWNERS HAD THE SAME EXPERIENCE. STAY AWAY

taz

04/18/2013

Provided by DexKnows
Overall
Typical Harely Dealership

Like all things officially Harley Davidson, they over charge and then avoid any accountability! It's the nature of the BEAST and I'd encourage all but the most wealthy to spend their money on parts and accesories on line etc... as you will save considerable money and will quite possibly receive better after the sale service.

JP

05/16/2010

Provided by DexKnows
Overall
Big Barn HD in Des Moines? Stay away, unless you've got cash to burn.

I like to reward great service, but with Big Barn, it's a solid "Thumbs Down" for me. The staff at Big Barn were friendly at first, as long as they were taking my money. When I had problems after the sale (that very day), and tried to work something out with them, they were rude, and treated me as if I do not exist. In short, dealing with Big Barn cost me an extra $4,000. I have learned a very expensive lesson, and take my business to another local Harley dealer instead.

Details

Phone: (515) 265-4444

Address: 81 NW 49th Pl, Des Moines, IA 50313

Website: http://www.bigbarnhd.net

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