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General Info
At Sunrise at Cherry Creek, we take a holistic approach to senior care, where everything we do has our residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.
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Priscilla M.

07/23/2014

Overall

BEWARE OF THIS PLACE! It is a nightmare for the Dementia patients. I took my father out of their and would not entrust anyone to their care. They neglect residents and charge for services not rendered. I visited one evening and the STENCH when the elevator door opened would gag you. I told a caretaker a number of the Dementia patients were visibly soiled and needed to be changed. Her reply was shockingly apathetic. The smell wasn't from just 1 or 2 patients! I was appalled. Property is stolen or "misplaced" never to reappear!. They dressed my father in women's clothing because they couldn't be bothered looking for his clothes!. I hired an investigator and when I got their report I pulled my father out of their. I can go on a litany of other incidents that demonstrated neglect. I reported them to the State. I wrote and met with the Facility Director to discuss my complaints and settle the FINAL bill. I am still getting monthly bills for his "current" care even though he has been out of there for 6 months. I have responded 3x to their bills reiterating when he moved out. I JUST got another BILL with "adjustments" dating back to January 2013 stating I owe them for a lower level of care! What? It is now July 23, 2014 and I intend to call the Corporate office. What a horses a** operation!!! They capitalize on the demented that can't speak for themselves. Shame on those caretakers!

Details

Phone: (303) 333-1166

Address: 251 S Colorado Blvd, Denver, CO 80246

Website: https://www.sunriseseniorliving.com/communities/sunrise-at-cherry-creek/overview.aspx

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