Benjamin A. Brooks, MD
NEW PATIENTS
Primary: Pediatrician (Kids / Children Specialist)
Sub-Specialty: Adolescent Medicine
Additional Specialties: Adolescent Medicine, Pediatrics
TollFree: (800) 444-7541
https://www.springfieldclinic.com/our-providers/benjamin-brooks
08/25/2016
Awful! DO NOT waste your time with this Doctor. This office has an attitude as if they are the only physician in town. My oldest was a patient, we had two visits. When we scheduled a kindergarten physical for my youngest, I inadvertently had my days mixed up and missed the appointment. They do not do courtesy calls beforehand. When I called to express my apology and to reschedule, their staff was beyond rude, they had the audacity to say my son was taken as a patient as a "favor" and we are now being dropped. This blew me away. I have never had an experience with such rude hateful people especially from an office of healing and well-being. Please do yourself a favor and go somewhere else. These type of people shouldn't be in this business. The irony of all this was, they had no problem cashing our check for payment from my son's visit a week prior to our kindergarteners.
Phone: (217) 423-7337
Address: 637 E Snyder Dr, Decatur, IL 62526
Website: https://www.springfieldclinic.com/our-providers/benjamin-brooks
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