Lone Star Valet

I didn't pay much attention when I arrived as I assumed they would be like any other valet I have used in the past. How little did I know! I quickly realized that my car was cleaner, my wife was more attractive, and when I farted glitter came out. Not the messy glitter kind, more like the faint remnants of magic.



10/10 would recommend.

LSV parked my car at a restaurant Addison. The valet person couldn't get it into reverse and broke the linkage trying to jam it into gear. He later told me that he was not experienced driving a standard. He had pried the shifter bag up from it's mounting attempting to look under it to see if he could fix it. The car was now undrivable due to the broken linkage. I had to have it towed. Research found that this valet had two (2) DWI's on his record. Not that this impacted my situation but LSV should not have this type of record driving cars. Spoke briefly with both Paul and Victor in the LSV claims department. Neither would return my phone calls after a couple of days. Would not disclose their insurance carrier. Victor stated that he conducted an investigation yet never once looked at my car or the damage. The last communication was a letter from Victor stating that there is no evidence that they caused any mechanical damage to my car. In my opinion the fact that I drove the car to the restaurant but it was undrivable after the valet took control of it is pretty clear evidence.

After my own personal experience with this company, I will NEVER go back and I will never recommend them to anyone.