Hawn Freeway Auto Salvage

We needed an engine for an older truck. Hawn FAS was the only one that had an engine, so we ordered it and had it shipped to San Luis Obispo, CA. When it got here we realized that the engine had sat outside and had mud and water in the cylinders. Hawn's first tactic was to not call us back despite repeated calls to them. When we finally got ahold of someone, they promised to get us another engine. When the engine did not arrive as promised we again went through a week of unreturned calls. We ended up rebuilding the customer's engine (we are an auto repair shop), and despite the intercession of our credit card company we have received no satisfaction. I would not buy a soda from this company if it came in a can, let alone an auto part.

Very bad service. Ordered a transmission on a Tuesday and they immediately charged my credit card. I did not receive by Friday so I called to inquire about where it was. They replied that the shipping department would return my call. Called a second time on Friday and they replied the same but never called. Called again following Monday, Tuesday and Wednesday. On Wednesday morning I told them I did not want the transmission because we did not receive it so cancel the order. They responded that they would call back in 20 minutes with a tracking #. They did not return the call then so I called my credit card company to stop payment. They called at 3:57 pm with tracking #. Too late. Why would a good company charge a credit card before an item is ready to be shipped.

worst experience ever.
lie about milage on engines,please DO NOT GO THERE.
tried to buy an engine but they were selling me a core.

HORRIBLE SAID INSURANCE QUALITY NOT SO DO NOT RECOMMEND AT ALL USE ME AS AN EXAMPLE OF A BAD CHOICE AND SAVE YOUR HARD EARNED MONEY BUY SOMEWHERE ELSE