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(972) 616-6400Visit WebsiteMap & Directions13355 Noel RdDallas, TX 75240Write a Review

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (972) 616-6306

TollFree: (888) 743-0611

Neighborhood
North Central Dallas
Categories

Reviews

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JH
Jason H.

10/06/2015

Overall

I have worked at Cinsay for over 3 years now and the amount of growth and progress is staggering. Around a year ago the Company issued a huge re-structure and implemented new management. Best Decision Ever. Customers are handled and trained in a much more efficient way. You always have support to reach out to at any time. The product offerings have expanded to include Google placement, Website Builds and Social Media Creation. Coupled with the transactional video player the company is famous for , this is definitely a winning combination. I think this company gets a bad rep from its Rocky start and poor initial structure. 90% of these post are from old employees who were terminated looking for some way to lash out. I would defiantly recommend Cinsay to any small to medium business looking for assistance in marketing or Video creation.

RA
Rico A.

07/09/2015

Overall

CINSAY is very good company to work for, if look all the posting it over 2yr ago a lot things have change here. If you think about maybe it was the past people who use to work here are the ones that made this bad place. We have a new account manager who are amazing at what they do. an past business who had are service give us a call and will show the different in great service. And just to show you we will do it for half price. Thanks Rico Allen

MM
Marlisha M.

09/18/2014

Overall

The company rep called and left me a voice mail stating she is the owner of this non profit and she support Abused women through this program and to give her a call back ? she never said anything about Cinsay so i called and spoke with a guy and he lied saying they are a non profit 501 c 3 program and they take care of Abused women? so i went to the IRS and typed in the name and this company does not have a 501 c 3 or non profit stats? they also do not take care of Abused women? or even run a program from their locaton or any location her name was nia I dont like being lied to. I am a Non-profit that truely support women if you wanted me to sign up for your services then say that you dont have to make things up. the morals and integrity of the people who works their is wrong! and misleading

RB
Ronnie B.

09/17/2014

Overall

This company is supper onorganized and has no direction at all. As a formaer employee I can tell you, the ppl handling your accounts have absolutly NO traning at all. They threw me on the floor on my first day and I was fumbling my way thru each accout, making a thousand mistake. Don't take my word for it, ask any customer of Cinsay, They'll tell you the same.

RL
Raul L.

12/31/2013

Overall

Bad business, poor quality in effective customer service. I was solicited into what I thought was a good business move, in which seemed to be at a good price. I was then charged twice that amount, for 3 months. When I called to have that difference refunded, they said they could not do that for whatever reason though they acknowledged I was overcharged. So I had no choice but to take the credit for 3 months... Then was charged monthly after the fact, which that was finally refunded after complaining for 2 months. Much back in forth even after that... For entrepreneurs, I would advise to look elsewhere for the services they offer.

kristin.cabler

07/10/2013

Overall
great product great service!!

This company has chabged my families business. Customer service is amazing. Product is outstanding

Overall
Are We There Yet

Well, a sweet sounding young lady (Keora) called me (said she saw my business card in a restaurant). She explained in full detail Cinsay's service. I explained how my company (who makes chocolate covered strawberries) had relocated and hasn't had ANY progress in sales so (as she agreed) Cinsay wouldn't be of use to me right now. But I let her know their service prices are very affordable.

Well a few hours later same day, she called me back to let me know prices had gone down and said atleast for mothers day business could pick up. My own family said the same thing and said for THIS price, no contract and prices don't fluctuate once you get a site, I went ahead and signed up. Well, once I checked my bank account same day, Cinsay had a pending charge for almost twice the quoted amount. I was kind of upset and begin to think they scammed me because now when I call their 855# or 972# or 888# it is to NO AVAIL. I emailed the rep who emailed me when I signed up (Ginette) but she hasn't really gotten back to me about the excessive charges. I'm really looking forward to the company refunding my money or get the service right.

claimed iconBusiness Response04/29/2013

Hello Neisha! We are attempting to find your company name and follow up with you promptly to resolve any issues you have. Please call or email at any of the three contact choices below for immediate help. Thank you. - David toll free: 1-855-879-2467 by email: support@cinsay by online chat: https://cinsay.zendesk.com/home

This listing has been claimed by a business representative.
joy.moorefield

04/24/2013

Overall
Cinsay Scams and Cheat

I have a friend that is a team lead there. She called me on my cell phone and requested me to use my debit card to create a fake account for 19.95. And she would pay me back when she got paid. I told her in no uncertain terms absolutely not. My neice worked there and was instructed by the same team lead to go buy gift cards at the nearby store and make up accounts. These business activities were submitted to the Better Business Bureau by myself and others. I do not condone these practices at all.

claimed iconBusiness Response04/29/2013

Hello Joy, Thank you for your post. We want you to know that we do not tolerate any activity like this regarding accounts or actions that fall outside safe credit card and ecommerce business. We strive to be upfront, honest and courteous with all of our customers. Please feel free to contact us at any time regarding your account. You may reach us via the following: toll free: 1-855-879-2467 by email: support@cinsay by online chat: https://cinsay.zendesk.com/home

This listing has been claimed by a business representative.
dallas.hair.5

04/08/2013

Overall
cinsay sucks

They calk everyday to sell me their product and u do not want it. Cinsay is a scan and despite my repeated efforts to get them to stop calling me they continue to harrass me. I have asked to be put on the do not call list to no avail. Not a reputable company as they are to hard to contact and the owner has a history of tech company scams

crochetgirls

02/19/2013

Overall

I love crochet and sell on etsy I made 5 sales in 4 months. I sent thesame pics to these guys and they made a video with a shopping cart they even helped me post it on facebook ive sold 16 items since december on my fan page! ths is the number I call for my customer service (855) 292-2750.

justlikeanangel

02/19/2013

Overall

I love Cinsay!!!! They are a start up company, so I expect some technical difficulties, and system glitches.... I am very excited about their product and it has worked for me so far. To me they are not a fly by night company, they are the real deal. I was noticing in another review it stated they have outrageous charges which is an outrageous statement to make seeing as how all pay every month is under $100! Most companies only offer contracts whereas Cinsay offers me a set monthly billing price and allows me the option to cancel at any time! They have helped me boost my income! Thankful to Cinsay!

RB
Rachel B.

02/10/2013

Overall

Had trouble getting the free 30 day trial account. Finally got in touch on twitter and they called back and helped put my store together to. Great concept with a few bugs but my experience was great. Looking forward to making some extra cash with this. Thanks.

Overall

Terrible customer service, all you get is an answering service, poor quality of videos ! Junk !! Junk !! Beware stay away !

Details

Phone: (972) 616-6400

Address: 13355 Noel Rd, Dallas, TX 75240

Website: http://www.cinsay.com

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