GalleryView all (3)
Reviews
06/14/2010
I'm rating 4 since the service wasn't so good. Loved their pizza though very much!
12/07/2007
Allow me to start by saying that, I have never written a restaurant review, or any review for that matter. My wife loves Besa's. She's eaten at the Beltline Preston location off and on for a while now. Long story short, they delivered my pizza folded in half. I called back, and asked for a manager. When I explained the situation, I was told that's what they always do. If a customer orders a medium they give the next size up at no extra charge. All of their customers love it, and they've never received a complaint. I found that hard to believe. If you're gonna give someone a larger pizza, wouldn't you give it in a larger box? I assume someone made the order wrong and smushed the pizza into a smaller box to cover up what would have been a simple mistake. Instead of admitting that someone made a mistake, the manager tells me "You got a bigger pizza than you paid for. You should be happy, instead you complain." When I ask him to send the driver back, he tells me I'm going to be added to the No-Service list. Now I know Besa's is an institution as you've probably read in the other reviews, (though I think that has more to do with their BYOB policy than anything else), but this was my experience. It will be my last.
Details
Phone: (972) 992-5667
Address: 14856 Preston Rd, Dallas, TX 75254
Website: http://www.besapizza.com
More Info
- Email Business
- Extra Phones
Phone: (972) 233-7252
Phone: (972) 233-7227
- Payment method
- discover, amex, visa, mastercard
- Price Range
- $
- Location
- Pepper Square II
- Neighborhood
- North Central Dallas
- Other Link
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: No
Bike Parking: No
Attire: Casual
Good For Family: Yes
Wheelchair Accessible: Yes
Cuisines: Caterers, Italian, European, Continental, Pizza
Alcohol: Beer, Yes, Wine
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
Good for Kids: Yes
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