Belle Rose Maison

Please take the time to see other sites with more recent reviews. This venue is beautiful but it is impossible to deal with Debra and her staff. Whatever you do, do not get married here. For the past year, I have been dealing with her complete lack of professionalism. There are things she has done that literally caused my jaw to drop to the floor, like the day that my husband and I were supposed to have our tasting and she sat next to us and said she was hungry, did not have dinner and proceeded to eat a large portion of our food...this was our tasting by the caterer she provided.... There were dishes I didn't even get to taste. My husband and I looked at each other like.....this woman is crazy. I have so many examples...I would be typing forever. So I will focus on the wedding day. Britney Sunday was hired by Debra as a day of event coordinator because many brides were complaining about Debra. Britney seems very processional at first, but BEWARE. She did everything in her power to ruin my wedding day. 2 weeks prior to my wedding, we were supposed to have our final walk through. After I arrived to the venue she said she could not make it due to traffic. However, she assured me she had all the information she needed and the wedding would go great. I knew there were many things we didn't discuss but she was adamant she would not make it due to traffic, even though I came from the Galleria area after work, and I had made it in. On my wedding day: My maid of honor and I arrive to the venue and the steamer was gone. I contacted Britney. 2 hours later Debra shows up to the venue saying she was steaming her curtains the day before....really? with the steamer designated for the venue? typical Debra. there were 2 weddings going on during that day. Mine, with almost 200 guests, and a smaller one with about 50 guests. Britney reassured me SEVERAL TIMES she would handle my wedding while Debra concentrated on the smaller wedding. However, Britney was gone for about 85% of my wedding...completely gone. When we needed to have our first dance, toss the bouquet, cut cake, have our toast etc. we had no one there. Finally a staff member told us she was at the other wedding. so in the middle of my wedding I find out she is working another wedding. We had to have people find her....our photographer stepped in and became our "coordinator" she could see I was stressed and told me she has seen this happen and to not let it get to me. AFTER we cut the cake Britney showed up and asked if we wanted to have our toast during cake cutting or in the stage....what?? you are the day of coordinator and you don't know whats going on? she also said DURING my wedding that we did not pay for the cake plates and she got the staff to get us some and the venue was not going to charge us. UUUMMM. We PAID to have all silverware and plates provided by the venue. Several guests started to ask me if there was any water, the staff was NOT refilling the water as they were supposed to. We did not have any alcohol, all they had to do was refill the water. I started to cry at that point and Debra showed up asking with an attitude in front of the wedding party why was I "crying again?" what was it "this time?" after the wedding she asked my Husband's mother to write her a good review. Are you kidding me? She was rude to several of my vendors, our invoices were constantly wrong, she change what was included in our wedding package constantly. PLEASE DONT GET MARRIED HERE

Short review: Don’t have an event at Bella Rose Maison.

In April, the gardens were full of weeds, dried up plants and plastic ferns. The tiles on the steps of the “Greek Temple” were literally falling off and lying on their sides. We had to prop them up for the wedding and pictures. People tripped on the loose tiles. The roof of the gazebo is off kilter from the pillars. Wooden floor dirty, owner responded by saying we had brought in the dirt. We pointed out the numerous spider webs that we obviously did not bring into the place. The owner also claimed that the wedding was at 3:00 PM instead of 2:00. The owner said, “Brides put the wrong time on their invitations all the time.” Fortunately we had the original paperwork. The owner told my nephew that she did not allow silly pictures (similar picture on venue’s website). The owner did not set up all the tables requested. She insisted that it would cost more money. The wedding before ours had all of the gift cards stolen from the card box. We were told that the gifts and cards had to go on the table in the office where the owner worked. The owner was showing the venue to new customers during the reception. No wonder why the previous wedding had their gift cards stolen. Afterwards, all we were supposed to clean up was removing our own things. The owner told my family that they had to clean everything! The owner spot cleaned the table cloths after the wedding and put them back in her cabinet. Before wedding we found several stained napkins. The owner blamed us for the stains even though no one had even used a napkin yet. The owner never once took responsibility for any of the issues that we brought to her attention. The owner constantly complained about “the Mexicans” as well as other brides who used her venue. The silver cake stand was totally tarnished. The glass water / tea servers turned out to be plastic. The nice looking pool in the website pictures was covered in slime. We didn’t even use it for pictures.

I have performed weddings at this venue and it is beautiful. They have a gorgeous area outside for the outdoor wedding and a beautiful chapel building for the indoor wedding. There is a Mansion on premises with the gorgeous staircase for really nice pictures and the small reception with the larger building for the large reception. The owners are professional and excellent to work with. It is centrally located just north of Houston. You cannot go wrong with this venue.