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(312) 994-2000Add WebsiteMap & Directions506 W Harrison StChicago, IL 60607Write a Review

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Just had an office party. Aure...

Just had an office party. Aurelios dropped the ball on this one. Was quoted one price when we placed the order and at time of pick up we were given a more expensive price. Cashier said it was due to the extra toppings on the pizzas. How this happened is a mystery to me because the girl who took the order repeated it back to me verbatim. Part of our order was for three cheese and sausage pizzas. We were given three cheese only pizzas. When we complained, we were told the best they (Aurelio's) could do was make three new cheese and sausage pizzas and pick up the three cheese pizzas. Kind of hard to do when you have some forty people lined up to eat.

I was never directed to the manager even though I asked at the beginning to talk to one..... I guess they were too busy to take my call.

Customer service skills are lacking and for the next office party we will be looking for a new place. Anyone have any suggestions....

jag612

11/16/2009

Overall
Amazing Pizza

Been going her very frequent, I love there thin crust pizza! Great Chicago tradition, but have to get the thin, skip out on the deep dish from Aurelios.

sortiz17

03/19/2008

Overall
LOUSY 3/18/08 VISIT

The Service was Lacking; The food took WAY Too long to be served; the Bread was STALE. Then the Waitress PAID HERSELF A TIP THAT SHE WASN'T AUTHORIZED FOR OR EARNED. As a result I filed a fraud claim with my Bank to have it Reversed...They should be fined by the CITY and/or Credit Card Companies Whenever this happens....If it happened to me, I'm sure I'm not the 1st or the Last!!! No one should go there In My Opinion!

Details

Phone: (312) 994-2000

Address: 506 W Harrison St, Chicago, IL 60607

More Info

Extra Phones

Phone: (312) 546-3084

Payment method
amex, discover, master card, visa
Neighborhoods
Central Chicago, South Loop
Categories
Other Information

Cuisines: Italian, European, Continental, Pizza

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