More Info

General Info
The Department of Public Welfare, managed by the government of Pennsylvania, promotes, improves and sustains the quality of family life. Its administrative office manages the recruitment, placement, retention and allocation of a diverse workforce to maximize productivity. The department s child development office focuses on creating opportunities for young children. The Department of Public Welfare has a developmental program office that provides an array of health care services and work options for people with mental disorders and autism. Its medical assistance office is responsible for processing provider claims, establishing rates and fees, and contracting and monitoring of managed care organizations. The department also offers substance abuse services. The Department of Public Welfare maintains one of its offices in Chester, Pa.
Extra Phones

Fax: (610) 447-5399

Neighborhood
Larkintown
AKA

Public Welfare Dept

Category
Other Information

Parking: Street

Reviews

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sbjdteam

01/31/2020

Provided by Superpages
Overall

One of the rudest places and a group of the rudest people I've ever had to endure. Routinely 'loose' paperwork. Regularly sit and ignore every one in the room. Only grudgingly give the least amount of assistance that is forced out of them. Insidious that they are allowed to operate in such a manner as government representatives who are charged with helping the less fortunate.

DM
Dawn M.

01/30/2020

Provided by Superpages
Overall

just horrible they do not answer the phone they are rude and the case worker I had was very disrespectful until she realized I worked for the county also.

Josephinetatasciore

01/04/2018

Provided by Superpages
Overall

TERRIBLE!!!! I am a hard working mother.. I hate asking ANYONE FOR HELP- however my child who is 7 needs medical help for his legs.. I have insurance for myself and my child but the procedure he needs will cost 700 dollars with the insurance I have.. I AM NOT ASKING FOR FOOD STAMPS I AM ASKING JUST FOR MEDICAL INSURANCE FOR MY CHILD..NO ONE EVER ANSWERS THE PHONE- NO ONE CALLS BACK! THIS IS FOR MY CHILD..THEIR ARE PEOPLE WHO TAKE ADVANTAGE OF THIS SYSTEM - THEY GET MONEY ,FOOD ECT.. I AM NOT TAKING ADVANTAGE OF THE SYSTEM-.. I am NOT ASKING FOR HELP FOR MYSELF..I AM ASKING FOR HELP FOR MY CHILD!!! He comes first!!AND THE PEOPLE WHO NEED THIS HELP- THE EMPLOYEES DO NOT CARE- IT IS AS IF YOU ARE BOTHERING THEM! THEY DONT GIVE A crap..The EMPLOYEES HAVE POOR ATTITUDES AND ARE RUDE!!!! Its been SINCE DECEMBER 1ST 2017 AND NOW IT IS THE END OF JANUARY! No call!!! I need emergency medical insurance!!!! The government needs to step in - on this facility and do a facelift.. This is rediculous .. No numbers are working numberss....it hangs right up on you! I have faxed pleading for help!!! I cannot believe they do this to a 7 year old.. Shameful

c!arke.flyers.17

10/12/2017

Provided by Superpages
Overall

I tried over and over again to call and speak to anyone, all you get is endless answering machines. Also, they say on the machine everyone is busy. Just go to the office, you'll find most are not so occupied. And these people wonder why certain politicians want to cut back on their staff. I have never seen a business in any sector of the American Economy so poorly operated. Its only a matter of time before they put this place out of business. And who cares, they certainly don't!!!!!

DD
Danielle D.

04/05/2017

Provided by Superpages
Overall

Phone number is a joke. It isn't even a real number. The 5300 # doesn't even connect and the 5500 # is just an answering machine with a bunch of recordings. No matter what button you press you get forwarded to another recording. Even if you have the number of the social worker, she NEVER calls back... It's been a week. If you do get a hold of someone you get met with a rude person with a serious attitude problem. I would give it no stars.

anonymous

02/05/2015

Provided by Superpages
Overall

Phone lines are a waste the cancelled my health insurance for NO reason I can not get a hold of anyone one the phone it is even worse when I go there. I been there 8 times and have yet to see my social worker. They keep telling me they will get my health insurance back and nothing happens. What they do instead of seeing someone is put you on the phone with that person. Than they say they will get there "job" done and never do it. Today will be my 8th time going there and I am about to report them to the better business bureau.

anonymous

06/03/2014

Provided by Superpages
Overall

Answering machine is a waste. If you want to speak to someone good luck! It always says all of the staff is busy assisting other customers, please call back later. Sometimes it is easier to be on hold, but that is not even an option now. You have to hang up and keep trying like the house phones from the early 90's and hang up and call again because the line was busy. This is 2014 and they need a better system for people who work and don't have time to go up there.

anonymous

09/23/2013

Provided by Superpages
Overall

Absolutely awful no one answers and they have no clue I get a migraine every time I deal with them

anonymous

02/01/2013

Provided by Superpages
Overall

Have been trying to Fax documents to complete an application renewal for three days. Office will not accept facts. Can't get anyone on the phone. Leave messages and send e-mails with no response. Hand delivered documents last year. My daughter's benefits were dropped and had to re-apply. Oh and don't forget the message that says they can't complete your call. Try again later. Same message the next ten times. Should be no stars.

anonymous

08/22/2012

Provided by Superpages
Overall

I been trying to call them every day, 4 to 6 times a day since August, 6, 2012 never answer, it puts you on hold then hangs up. It is NOW August 22, 2012. I lost my benefits cause of all this crap.I can NOT get there for my car has no fuel I have no one to help me. It's been 4 days since I ate anything. I hope when they go home at nights they have a wonderful dinner and have a very nice night. I hope they all rot in hell, they stink, they BLOW, what else can I say about EVERYONE there... Yeah, plushie Gov. Job.

anonymous

07/10/2012

Provided by Superpages
Overall

The workers here obviously hate their jobs and you can tell. They have major attitude and don't call you when they say they will and mislead you about when you can get your benefits then string you along about what info you need. If I didn't have food stockpiled in my house from when I lost my job my kids and I would have starved to death by now as its been over 30 days since I applied and my caseworker hasn't called in over a week when she claimed my benefits would be expedited, 3 weeks ago! Yea ok. I'll be filing a complaint.

anonymous

07/06/2012

Provided by Superpages
Overall

I second that motion. The phone lines are rediculous. I wasted a precious hour trying to get through to them. It's busy, busy, busy....! I was given a direct line for my case worker and that was even busy. Step up and give the a voicemail box or check the main numbers VM box, oh wait it's always full.

Details

Phone: (610) 447-5500

Address: 701 Crosby St, Chester, PA 19013

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