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- Posted: 8/27/2013
Description Of Work: Replaced Moen valve cartridge in garden tub. Inspected leaking toilet and hot water heater and advised on both while visiting our residence. The crew had a busy day, but the staff kept me updated all day on their progress and when to likely expect the plumber. I didn't feel at all inconvenienced because of the amount of communication I received. The plumber was both professional and knowledgeable. Rightway gives estimates on the repairs when they arrive so that you can pick and choose what you'd like fixed. We were pleased with the service and will use them again.
- Posted: 7/25/2013
I had a great experience with the whole team at Rightway Plumbing. John came out, looked at my leaking hot water heater, gave me my options & then I made a decision to go with a tankless water heater. He provided me a turnkey job, including the service package. Install day - Uniformed & polite, they came in my home, removed the old tank, and brought my attic up to code; which included some work on the roof. Everything is working great & I'm confident this is the last hot water heater I'll purchase! Thanks for a job well done! I highly recommend the people at Rightway Plumbing! Sherli Morgan
- Updated: 3/10/2016Posted: 7/25/2013
Talk about dedication to getting the job done! We chose Rightway based on so many favorable reviews. Jen scheduled us and John arrived on time then didn't leave until the job was done right. Tree roots had invaded a previous plumbers repair and complicated getting us back online. But John arranged a crew to immediately come in and dig old pipes. Then he replaced and re-established our service. His team has all the equipment and know-how we could ask for. Highest recommendation. Jim T. - Charlotte, NC
- Updated: a month agoPosted: 4/25/2011
I had several issues , Both Plumbing and a Gas leak . Both after Hrs . I called and from start to finish the service was great Scheduling someone to come out was smooth I didn't have to wait until the next Morning . John came out and fixed everything The Price was right on point and worth every penny because the service and attention to detail was amazing ! They wear shoe protectors the men are in uniforms , professional . All in all Rightway of Charlotte is my Go to plumbing Provider. Highly recommend .
- Updated: a month agoPosted: 11/7/2010
I had been shopping around for the right water heater, with so many types of products out there how do you choose. John came out and explained in detail my options, and on top of that advised me which one to get that was not the highest priced one. He installed the right one for me not him. Thanks John.
- Updated: a month agoPosted: 11/4/2010
On April 11, a pipe burst under our home. It was a big leak in a pipe and we called Rightway Plumbing on Saturday... two very kind gentleman showed up the same day and had our nightmare fixed in an expedient manner and with much diligence. We were so thankful as it was easter weekend and our son was in town from the naval academy. Because of your staff, our easter was great and we could still spend it with our son in our home. Thanks so much!!!
- Updated: a month agoPosted: 10/26/2010
We decided we needed a new water tank and spoke to several plumbers about makes and models and prices. John was very knowledgeable about his products and we decided to go with the Rinnai tankless. We never even new they were there installing it. They were clean and qucik.\r
- Updated: a month agoPosted: 8/16/2010
No complaints here! They were on time, which is HUGE for me! The office stayed in touch with me and the technician was very professional and detailed. They looked very professional from the truck to the uniform to the flat rate pricing he showed me. He even put on shoe covers when he needed to step on my carpet. Great job!!