Charlotte Eye Ear Nose & Throat Associates

Our family has used this practice for over 30 years. They have always been caring, concerned, and considerate. When my mother was had a cataract operation to try and give her a little better quality of life (she was an Alzheimer's patient) They were extremely caring and gentle. Can't say enough good things about them.

Horrible customer service and business ethics. The staff and doctors lack empathy. Called several times regarding my bill. I was billed for a service that was never rendered. Each time I called to file a complaint , the office staff told me the managers/billing associates will call me back. They have no accurate explanation.
Better do your research and seek other services....because this doctor office will try to suck as much money from you as possible.
They are avoiding me. Unfortunately, I have a bill for a service that was never rendered. I will continue to file a complaint against this company until someone explain to me with documented proof.

They cannot be trusted and their service cannot be trusted..

Everything about my experience with CEENTA was wonderful. Staff was pleasant, practice was very clean. I saw Dr. Heavner who had to scope my vocal chords - usually not too comfortable a procedure. But, Dr. Heavner told me what he was doing every step of the way. Would definitely go back to see him. I actually have an appointment next week with a Speech Therapist and am hoping that appointment goes as well!