More Info

Over 111 Years Of Experience.

General Info
Reliable Mechanical Company, also known as Reliable Plumbing and Heating Company, is a Champaign, IL, plumbing, heating, cooling, ventilation and sheet metal contractor that has been serving Central Illinois for over a century. Family owned and operated since 1902, we offer installation, maintenance, repair, replacement, remodeling, design-build and new construction services. We bring our expertise to all residential and commercial applications and service all makes and models of equipment. Our professional services include: Custom sheet metal and ductwork fabrication Heating and AC maintenance programs Backflow prevention and certification LEED-certified geothermal systems Radiant and steam heating Sump and booster pumps Air cleaning systems Zoning and duct and air flow design Hot water heaters Walk-in coolers and freezers We carry a wide range of plumbing, heating, air conditioning, and ventilation equipment as well as air cleaners, humidifiers, pumps, and water heaters from top manufacturers like American Standard, York, Carrier, Well Mclain, Bell & Gossett, April Aire, State, Delta, Moen, Kohler, Insinkertaor, and Zoeller. Our mission is to provide every customer with professional and prompt service. We give personalized, expert recommendations to each customer from the beginning of each project, during each project, and continuing long after a project is complete. We pride ourselves on our many years of experience, but most importantly our commitment to our customers and their needs We were there for you yesterday, we're here for you today and we'll be there for you tomorrow. That's what we call reliable. Call Reliable Mechanical Company today for more information or to schedule service!?
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Services/Products
Emergency Installation, Plumbing Services, PEX System Services, Drain Repair, Drainage System, Sheet Metal Work, Welding Repair, Heating Equipment Repair, Boiler Installation, Emergency Service, Duct Work, Insulation, Leak Detection Services, Radiators, Oil Heating Systems, Forced Air Furnaces, Steam Heating Systems, Heat Pumps, Boilers, Water Heaters, Gas Heating, Floor Heaters, PEX Tubing, Filters, Central Heating, Rooftop Air Conditioners, Flush Valves & Parts.
Brands
MoenCarrierYorkDeltaKohler
Payment method
visa, debit, money order, check, cash, mastercard
Social Links
Categories
Other Information

Services: Emergency Installation, Plumbing Services, PEX System Services, Drain Repair, Drainage System, Sheet Metal Work, Welding Repair, Heating Equipment Repair, Boiler Installation, Emergency Service, Duct Work, Insulation, Leak Detection Services

Reviews

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CS
Cj S.

04/01/2019

Overall
Expertise
Professionalism
Promptness

Reliable Mechanical is wonderful! Not only are they very knowledgeable but it is an outstanding family owned business.

MatthewPava

03/05/2019

Provided by DexKnows
Overall
Poor Customer Service

I needed my thermocouple replaced on my water heater because the pilot kept going out. When I made the appointment, I told them as such. They did not bring one with them and included the time to go purchase the thermocouple (about 30 minutes) in the final bill. Sadly, the thermocouple was not the problem, so they came the next day and told me it was the vent to the closet. Before they came, I did my research to conclude that the next best step was to replace the water heater entirely, so I was expecting a quote for that. They didn't provide a quote. And the pilot went out again. At the third appointment, they kept focusing on the vent to the closet and the ventilation system in the whole building until I finally asked for a quote. The technician indicated that he was just going to tell me. It was $1500. I had called other places earlier that day; the cheapest was $1100. Ultimately, my family came to replace the water heater at a cost of less than $500. And all the places I called wanted to put in a bigger water heater than what would fit in the closet; Reliable had access to the closet and still wanted the bigger one installed. They then proceeded to charge me about $420 for ultimately replacing a thermocouple and adding a screw to the vent, both of which resulted in no positive outcome. I tried to be reasonable and suggest that I pay for the first visit only, but they simply wouldn't work with me. They accused me of trying to make them work for free; I told them that we would not be using their services in the future. Their response: "I'm sorry to hear that." I even complained to the Better Business Bureau, and Reliable simply ignored the complaint. They are simply unreasonable to work with, and with so many other options available in the area, I will choose someone else next time.

warren

10/06/2010

Provided by DexKnows
Overall
Champaign Home Owner

Reliable Mechanical tried to sell us a new $6,000 air conditioner to replace a unit that was in perfectly good working condition. We have filed a complaint with the Better Business Bureau. Please follow the following link: http://heartofillinois.app.bbb.org. , Case#19021517, if you would like to read more about the companies questionable business practices.

HO
home owner

07/23/2010

Provided by DexKnows
Overall
Boy are they named incorrectly

Tried for months to get them to fix a problem thru American Home Shield without success.

homeowner

08/11/2009

Provided by DexKnows
Overall
homeonwer

When I called for service, was able to speak to a live person that promptly scheduled my appointment. Service technician was knowledgeable and quickly diagnosed and repaired the problem.

Details

Phone: (217) 356-1841

Address: 1411 Interstate Dr, Champaign, IL 61822

Website: http://www.reliable-mechanical.com