Westdale Used Car Superstore

I had a great experience at Westdale supercenter, it was a very clean neat place! I felt so comfortable the moment I walked in the door! I was nervous because it was my 1st time buying a car.The Salesman Everett Brown made all those nervous feelings go away, he was happy to work with me,he made great eye contact the whole time and that let me know I could trust him! He was patient with me and got me the best car for my budget! I recommend that any and everyone shop with them! Krisi L.

I am new to town and went to them to see about purchasing my vehicle and possible buying something else. I was asked to come down and bring my truck so they could appraise it and give me a "great price." After spending 3 hours there I was told that the guy that could do the appraisal wasn't there and that " he wasn't answering his cell phone." This morning I get a call from someone I spoke only briefly with yesterday (Mr.Tobin), telling me that there was a recall on my truck and there was "no fix." This was not only untrue, but he used this as a way to try and lo-ball me on my vehicle. I called the manufacturer and was told that there is a recall on the takata air bag, and there is a fix, and the part is on auto replenish with their affiliate dealership Pat McGraths Dodge dealership, and that if they didn't have the part that Chrysler would overnight them the parts needed. A truck one year older than mine with twice the mileage is selling for 22k and one a year younger than mine is selling for 29k, and both have the same recall, yet he used this as a way to basically tell me my truck wasn't worthy. He offered me 10k less than what my vehicle is actually worth. I have all service records on my truck, it has brand new tires, a brand new A/C system. custom stereo and many added features, yet this guy was trying to tell me my truck was substandard. This is no way to do business and if anything they made sure I wouldn't be buying anything from them ever. I do business with McGrath Indian and they service my motorcycle, and they have always been very nice to me, but I am just stunned at how rude and offensive this guy was. I told him I would call Dodge and provide him with the details of what I found out....of course when I call back he is unavailable and hasn't returned my call. buyers beware.

Bought a car from them, 4 days later we started having issues with it not starting and the turn signals shorting out. Tried for THREE WEEKS to get them to schedule the car in to have it checked out and repaired and every time we called we got the run-around and was never able to get it checked out and fixed. Would NOT recommend buying from this "used car superstore."