Exclusive British European Inc.

Dear John,

This letter is long overdue. I would like to express the gratitude that Olena and I feel as your customers for several years now. This is not only because of the outstanding job that you and your staff do in maintaining our cars, but also the friendship that has developed and for your constant willingness to "go the extra mile". Exclusive British European is truly an example of a business built on unimpeachable integrity and service to its customers.

Best personal regards,
Fred A Snow

Dear John & Maria,

I appreciate the great help you have been to my Jag, my family cars and me over the last three years.

I am completely impressed with your courteous customer service and efficient repair history. You made my Jaguar experience a pleasant one. I appreciate your conscientious work ethic that allows you to take that extra step for your customers.

You and your staff are very impressive and I would refer others to Exclusive British European without hesitation.

Thank you for a safe and trustworthy experience with auto maintenance.

Sincerely,
Joyce Fletcher

Dear John,

This letter of appreciation is long overdue. Brian and I want to thank you for keeping our "old cat" running. It has ofter been a challenge identifying the source of many problems, and locating parts a major headache. We appreciate all that you and your mechanics have done to keep the car "purrrrrring"

It has always been a pleasure doing business with you. You and Maria have a very competent crew and provide great service. Thank you!!!!

Sincerely,

Kathy C. Sullivan

Dear John,

My wife, Sarah, and I desire to express our special appreciation to you for what you and your mechanics had been done with our 4-runner. We are extremely satisfied with the excellent condition with our truck. We were very surprised how smooth it runs. We'll be back for the timing belt replacement, when our truck reaches the age of 90,000 miles. Again, thank you very much for your excellent service.

Sincerely,
Todd & Sarah

John,

Thanks for fixing all the "little" things. Just great!

Alfie D.

Dear John & Maria,

Many, many thanks for your kindness to myself and Katie during this troubled time. Steve had some awesome friends, and i so appreciate everything you've done.

Thank you again,
Jan & Katie

Dear Dan,

You really made a difference!

Thanks again!

Dolly

Dan,
Just a small note to say thanx so much. I feel safe with working brake lights. You have a great team. Keep up the great job.

Jesse and Susan

Dear John,

Thanks for taking such good care of my Disco II this year.... Especially on that motor (when it went through I was going to lose it!). Will see you soon for a safety check (think it might be due for a brake job).

Thanks again for everything,
Jeff

John,
We would like to thank you and your staff for always taking good care of our land rover and range rover. Your service has always been exemplary!

Dear John,
Thanks so much for the referral to the upholstery shop and for lending me the jag for the day! I really appreciate it!!!

Thanks again,
Sue Hoppe

Hi Dan,

I wanted to let you know how fortunate i am to have access to someone like you.

I appreciate, so much, your skill, experience, and knowledge, and that your willing to let me be the beneficiary of all that.

Thank you, and have a nice day.
Neil Honeychurch

John Lancaster,

Just wanted to thank you in the transaction for the 1997 Range Rover. Your professionalism, attitude, & ability to meet my needs & wants was fantastic. I couldn't be happier.

Thanks for your assistance,
David Dove

John,
Sorry for the delay in sending this to you. Though I wanted to say a "Big" thank you for fitting me in, so I could have my battery replaced. I really, really, appreciated it. Your a life saver!
Thank you so much,
Deborah

Dear Dan,

Thanks soooooo much for all your hard work and helping Rick with our car. You're fantastic!

Sincerely,
The Moier Family

Dear Maria,

I wanted to take a moment and thank you for the lift to my folks house last week. I was really stuck with my stepfather of 92. Can't tell you how much i appreciated your help. Tell John i had the RR painted by Capital and it looks great!

Best,
Karol B.

John Lancaster,
A special appreciation to your shop for taking on the assembly of my 1993 Range Rover.
British European completed a difficult task that other shops refused to attempt.
The attention to every detail clearly demonstrates the outstanding expertise and dedication to customer service.

Respectfully,
Robert Kreb, Ed D

Hi,

Just wanted to drop you a line to let you know that i was very satisfied with your service. I had my car towed in unexpectedly, your shop was able to tackle the problem(s) right away. I was very impressed with the quality of work that was performed as well as the level of service that you provided. I guess the bottom line is, I will be coming back and will also recommend your shop to others.

Thanks again,
Anne Okey

Hi John,

Thank you and to your staff at Exclusive British European for going that extra mile for me. It feels wonderful to know a shop like yours offers much more than just servicing a vehicle. You made sure that i would be happy and trust you with my Range Rover. That's a good feeling- to know that honesty is also your policy.

Sincerely,
Leticia

Maria & John,

I wanted to take a moment to thank you and your staff for the special care you have provided to my motor car! I might add, on this past Saturday, we drove to Tracy on a visit and the traffic was heavy and the weather rather hot. However, thru it all i must admit, we were comfortable and felt safe knowing too, that EBE has been managing the maintenance of our vehicle. We cruised thru the Sunol grade and the windy Altamont pass with flying colors - the performance was all i expected and some!
Again, thanks Maria and John.

Ron