Papers & Petals

I am not going to bore you with the whole miserable story, I'll just express my opinion about Papers & Petal in Burlingame, CA - it's probably the worst bridal store that I have ever been in as far as the treatment that I have experienced as a bride-to-be. Rude, ignorant and cold environment makes a customer feel not welcome. I would not recommend this place.

So I have a friend who bought all of our dresses for her wedding through this store. The customer service is good while your there trying the dresses on, but the time frame to get bridesmaids dresses in is a long wait. I called to find out when my dress would be ready for pick-up and I was told I would be called when it got there. We ordered our dresses over six months ago and they can't even give me a time frame of when it will be there.My friend also had her wedding gown altered there and they charged her over $600.00! I highly suggest if you do buy through them do not have alterations done there.

Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to have lost any interest in me as a customer and started to simply ignore me all together to the point where my fiancee asked me if I wanted him to wipe a floor with her for being so disrespectful to me. Ladies, do yourself a favor and don't let those people ruin your mood! Stay away from that store!!!

If I can do it all over again I would have never gone to this papers and petals. And wish I hadn't listen to the fiance because I do not recommend this place at all if you are on a budget. Everytime I walked in there I feel like they just drained my pockets-from the very beginning until the end of the preparations!!(That should have been a sign) It absolutely makes me sick to my stomach how much they over charged and their items are very over price. I spent $1500.00 for the entire ensamble and I only have 53 guests!! Even the tux rental is way too much $200! my boss bought a brand new suit for this amount! Curious to see my breakdown?!?



Dress $778.00 - fully thought this is around the price that I was going to pay. Then here's the kicker, saw a much

nicer and elegand wedding dress at David's Bridal for...$399.00!! Tell me I didn't feel sick to my

stomach!

Alteration for the dress $400 - this just blew my mind but I couldn't back out now other wise I'll loose my $$ my

dryclean lady would have charged me less!! I should have just taken it to my aunt to do!!



Tux Rental $150-I should have gone to Nicole's same quality for less than $100

Shoes $40 - once again over priced Nicole's was renting this for $17.99!! Then the groom will not even use the same shoes.

Shipping $10.00 oh let's not forget slstx

Basically, I had to spent $400.00 because I rented one for the ring bearer. $400.00 for tux rental!!!! God Almighty once again they drained my bank account!



Flower girl dress - $129 - for something so simple I could have gone to david's bridal

Dress Sash - 35 since different mat'l they charged extra

Sash alteration - another $35.00 you would think they'd be kind enough and generous enough to just cut the damn thing w/ no charge!!

So, to those of you who are planning on getting married and discussing your wedding dress I really do not recommend this place just for budget reason. You'll only wear this for no more than 12 hours and you're not sleeping with it so why spend so much. Save your money for your honeymoon. I wish I did. Just a simple and practical advise on my part.

Don't spoil your lifetime happy experience. And do not waste your time and money. They are neither prompt nor welcoming for the customers. They gave us an appointment but did not show up on time. We waited half an hour with no explanation. Their attutude is very rude. It was a very unpleasant experience for such a happy and innocent shopping expedition. Anyone can get offended and file a report for their discriminating behavior.