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petergro

01/04/2012

Overall
Great repair shop. Best servi...

Great repair shop. Best service I ever received. The price was fair and they even installed my son's car seat free of charge.



Good people. A real asset to the community...

anonymous

11/03/2010

Provided by Superpages
Overall

don't even want to give this place 1 star. Took car in because it was overheating. Told my mother who is 87 yrs old they let it run for 1.5 hrs and never overheated. This can has been doing this for 1 year and they can't drive it to see what is the matter? They said they did not find the problem But a bill for 441.00 was to put in a thermostat which was replaced last year, new radiator cap. flush the radiator and wiper blades. and spark plugs and cable wirs for the tune up. I thought it was ridiculous. The car was 11 yrs old and probably only worth 1500.00. still do not know if the car was fixed. 92.00 an hour labor. I wish they would of counciled with my mother instead of telling her how to make a 11 yrs old car new. impossible. would NEVER recommend this place. I told my girlfriend and she said let me guess it was gaulins? I asked her how she new and she said I had work done there before and would never go back. beware of sites with limited reviews.

anonymous

11/03/2010

Provided by Superpages
Overall

don't even want to give this place 1 star. Took can in becauseit was overheating. Told my mother who is 87 yrs old they let it run for 1.5 hrs and never overheated. This can has been doing this for 1 year and they can't drive it to see what is the matter? They said they did not find the problem But a bill for 441.00 was to put in a thermostat which was replaced last year, new radiator cap. flush the radiator and wiper blades. and spark plugs and cable wirs for the tune up. I thought it was ridiculous. The car was 11 yrs old and probably only worth 1500.00. still do not know if the car was fixed. 92.00 an hour labor. I wish they would of counciled with my mother instead of telling her how to make a 11 yrs old car new. impossible. would NEVER recommend this place.

anonymous

11/03/2010

Provided by Superpages
Overall

don't even want to give this place 1 star. Took can in becauseit was overheating. Told my mother who is 87 yrs old they let it run for 1.5 hrs and never overheated. This can has been doing this for 1 year and they can't drive it to see what is the matter? They said they did not find the problem But a bill for 441.00 was to put in a thermostat which was replaced last year, new radiator cap. flush the radiator and wiper blades. and spark plugs and cable wirs for the tune up. I thought it was ridiculous. The car was 11 yrs old and probably only worth 1500.00. still do not know if the car was fixed. 92.00 an hour labor. I wish they would of counciled with my mother instead of telling her how to make a 11 yrs old car new. impossible. would NEVER recommend this place.

opalcanary10

12/22/2009

Overall
bad customer service & twice charged plus the tow

I live in NC. My daughter lives in Clarence NY.

The reason I am writing this is because she is beyond recourse due to her being so upset. Plus,, working full time and busy with 3 chidren and also with the holiday's just around the corner.... So I took it upon myself.



She called me about how terrible their customer service is and was charged for a tow and repair 2 days after for the same problem. 1st repair of power steering $487.00, on Monday.- Wednesday steering went again!! Gary Swartz said they don't quarantee !! Then, they did not tow until Thursday afternoon for a second repair. He THEN Charged 182.96 for repair AND THE TOW !! To boot she had to rent a vehicle. This all happened 2 wks before x-mas 2009. Her family lives on a limited income and work hard for every penny. Gaulin's Doesn't.



To reach me for more facts call 919-302-2581 mecanary@net-telsearch.com. To reach my daughter 716-407-3270 rickkythegreek@yahoo.com .



Mary E. Sacca

claimed iconBusiness Response02/03/2012

I appreciate your concern for your daughter. Actually, I have three daughters myself and I would never want to see any of them get taken advantage of. I should mention that we provided her with a list of parts that had deteriorated to the point of being very vulnerable. The list was quite extensive. She declined all repairs and insisted that we fix only what was "broken". Subsequent to picking the car up, the other hose began to leak and needed to be repaired. Further, upon closer examination (after the return hose was removed), we realized that someone had installed the wrong type of hose. There was no reason to detect or suspect that this was the case and could not be known until the hose was removed.

This listing has been claimed by a business representative.
anonymous

05/08/2008

Provided by Superpages
Overall

Excellent service, fair prices, honest work. I wouldn't go anywhere else!

Details

Phone: (716) 631-5888

Address: 6030 Sheridan Dr, Buffalo, NY 14221

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