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        RB
        Robert B.

        07/28/2015

        Overall

        Woman manager, stocky with butch cut hair, was uncivil in her response to my complaint that the price for double c-burgers was not clear (a picture of one is immediately adjacent to a sign proclaiming $1 dollar meals but price was a surprise $1.39). She made me feel ignorant and embarrassed. 7/27



        On the same visit, the counter help (a young thin girl) was very brisk in calling me to the counter for service, "Yeah, you, you are next, watta ya want?"

        Very welcoming?



        On the previous day, I ordered a Q-pounder meal with no ketchup at the drive thru window and when I got home with it discovered it was a fish sandwich...with double tartar sauce (yuck)



        I once was active as talent in McD's training films in Chicago area...We helped make one film about the discrepancy between McDonald's service as depicted in commercials versus the reality experienced in the store (I think the film was titled "The Credibility Gap". That pretty well sums up my experience with the Brevard store.

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        Details

        Phone: (828) 884-2244

        Address: 251 Asheville Hwy, Brevard, NC 28712

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, discover, master card, visa, cash
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good For Family: Yes

        Good For Groups: Yes

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Good for Kids: Yes

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