Black Mountain Inn

NOT AS ADVERTISED. This is NOT a quaint, cozy bed & breakfast. This is a poorly maintained building. There was a disgusting array of dirt and animal hair on the floor under the bed. The rooms tilt so much the floors are separating from the walls. The lights don’t work in several rooms. The bathrooms were definitely not Covid clean. The walkway steps are unlit and slippery making it very hazardous to traverse at night.

Ms. June Bergerson purports to be the innkeeper. Her “Mountain Hospitality” was woefully inept. We stayed there for 3 days and she never showed up once to greet us, give us any information or provide us with instructions. The outside maintenance man was the only one there. He “checked” us in by providing a room key and directions to operate the front door. Is this what “Limited Hours” means on their website?

Perhaps if she had troubled herself in the slightest, we would have learned that this was NOT a B&B as advertised. They leave outside your door a paltry thermos of bitter coffee – not enough for 2 cups, some sort of cream, the most meager fruit & small prepackaged cheese. All with no refrigeration.

Perhaps if she had been anything more than useless, we could have asked what the wi-fi password was. We got it from the maintenance man. It was spotty and feeble at best. There was no one around at all to ask for assistance with linens or extra bathroom supplies. What if there had been an emergency?
They advertise that the Inn is Air Conditioned. What they don’t tell is they don’t turn it on. It was 80 degrees in there. The ceiling fan in the room only had one speed - slow.

I managed to reach Ms. Bergeron by phone after our stay. I tried to discuss these issues with her. She was not at all interested in hearing any feedback. In fact, she hung up on me.

Do not stay here, don’t let your friends, family or co-workers stay here. Don’t have your wedding here, don’t have your retreat here. You will regret it.

This is the nicest place. Quiet, friendly, and such history. It was clean, well kept, antiques everywhere. The breakfast that the innkeeper fixes is absolutely fantastic. She is very respecful of your privacy, or outgoing. Pet friendly with no problems. We stayed in the loft, top floor, with the door that closed flat to the floor..Very unique. I just loved this place and will deffinetly return.