Target Optical

Wonderful customer service. Great doctor. I was in and out of my appointment. I received my glasses in a timely manner.

No I do not recommend Target Optical in Trussville. I went there for a contact lens exam and for some new glasses. The first time i went there the service was great. Everyone was so nice and the exam didn't take long. The doctor gave me samples of some contact lens to try and she told me to come back in a week for a followup. I paid for my exam and glasses that day.I went there today and the service was terrible. My appointment was at 11:00am; I arrived at 10:50am. I was on time.I signed in and told the lady at the desk i was there for my 11:00am appointment. A man arrived behind me at 10:55am. His appointment was at 10:30am he arrived late. The doctor came out and put him ahead of me and took him back and did his exam. It was 11:35am when the doctor took me back to do my followup. She dilated my eyes and told me to go back in the waiting room for about 15 mins. I sat there for about 25 minutes. Then she came back out and took me to the exam room and finished my exam. The doctor didn't even give me shades to keep the sunlight from hurting my eyes. I had to come back to the Target optical and ask for them cause the light hurted my eyes so bad. I left at 12:20 pm. From 10:50am to 12:20pm I was waiting the majority of the time cause the doctor kept putting people in front of me. The attitude of the doctor had changed she was not as friendly and nice as she was the first time I went.Also the staff there wasn't as friendly as they were the first time I went. I will not be going there ever again. If someone ask me about Target Optical in Trussville I will tell them to not go there.