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05/18/2017
I cancelled the service with them the end of March 2017. Today is May 18th 2017. Still haven't picked up the trash bin. I call ever week, I get the answer machine. I live around the corner from the garage. Went down the man I spoke to yelled at me "We have 3 trucks down, will get the trash bin when we can." Very unprofessional. I better not get charged. The trash bin is on the curb.
07/26/2016
They have forgotten to pick up the trash five or six times in the 11 months I've had them. Each time I had to contact them and remind them and they always had an excuse. Construction, accident, running late, forgot. One time they told me it was because I didn't pay a bill....they never sent me the coupon book to pay it! Sometimes they would pick it up the next day and other times I hauled it back up the drive way and waited two weeks. They were not very prompt on returning phone calls or emails. Once it happened three times I had to tell them I was taking it off the next check I was writing because they weren't even going to reimburse me for the times I missed. Really regretting paying ahead.
Details
Phone: (610) 868-5469
Address: 1933 Greenleaf St, Bethlehem, PA 18017
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