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Fax: (585) 344-8190

Payment method
visa, mastercard
Location
Jerome Center
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Reviews

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EC
Ed C.

07/30/2018

Overall
Expertise
Facility
Professionalism

My girlfriend went their because she needed help.
She was their for the 14 day program.
Received their Certificate of Achievement on 6/19/18 signed by the Counselor and Manager.
Stating that she has demonstrated a comprehensive understanding of the recovery process from chemical addiction and has undertaken her own recovery program.
2 DAYS LATER SHE WAS USING.
1 WEEK TO THE DAY SHE LEFT.
SHE DIED OF A OVERDOSE.
WHAT WOULD YOU RATE THIS PLACE !
1 STAR was way to high....
She went in to receive help but Hope Haven failed her.
NICE JOB HOPE HAVEN !
When people go there they need help. NOT A EASY TIME.
I really take issue when their specialist did nothing but give her a certificate saying she was ready to leave.
Hope Haven dropped the ball and no one will take responsibility.
Not one person from Hope Haven showed up at the Memorial. Why ?
Nobody cares about treating people with issues.
Hope Haven you were her last chance and you failed her.
People are more than a number and the sooner Hope Haven can get them out.
The sooner they can fill a empty bed to make more money.
SAD but true !
So if your looking for a place to get your life together.
This is NOT THE PLACE !
Keep looking.......

Details

Phone: (585) 344-7276

Address: 16 Bank St 2nd Fl, Batavia, NY 14020

Website: https://www.rochesterregional.org/locations/jerome-medical-center/hope-haven-center

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