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- by Vinnell M. on 04/09/2014
I usually only resort to cabs when it's too late for me to feel safe riding the bus, or when I'm traveling later than usual with my 14 year-old daughter. That said, I will ONLY ride with Diamond when they're the first cab available at an established taxi stop. Sometimes, even then I will wait for someone else to fall victim to riding with them before stepping up to indicate that I need to hire a taxi, also. Calling to book a ride is pointless because rather than timing arrivals based on their prior location or drop-off, they will obviously wait until they see a potential large fare pop up on the screen. By that time they know that they have you at their mercy, and you would be better off waiting for them rather than calling Company B.
- by kitty12234 on 07/01/2012
very poor .the driver lied about coming to my location then dispatcher was very rude I have been rideing with diamond cab over three year so to be treated like this is unacceptable
- by sickadisish on 02/26/2011
I took a yellow cab to my destination and paid $5.60. Returned in a Diamond cab, no difference in traffic and was charged $9.60. These guys are crooks, avoid them!
- by 23id on 01/16/2011
last saturday me and my minor child was abuse by a diamond cab drive, he did brutal verbally assault us using profane language. He attempt to trow our groceries on the street and said the trip was too short for him to take us to our address
- by zefir68 on 02/19/2008
The meters are frequently running up way more than they should. Definitely not calibrated.
- by passenger on 02/13/2008
I DO NOT RECOMMEND YOU USE DIAMOND CAB.
- by Passenger on 02/13/2008
I STRONGLY RECOMMEND THAT YOU AVOID USING DIAMOND CAB SERVICE. I USE CABS OFTEN AND TRIED DIAMOND CAB A FEW TIMES AND HAVE ALWAYS BEEN GRAVELY DISAPPOINTED!