Seton Shoal Creek Hospital
3501 Mills Ave, Austin, TX 78731
- Mon - Sun
- Open 24 Hours
Phone: (512) 324-2003
Phone: (512) 324-3380
Phone: (512) 324-2080
Primary Phone: (512) 324-3380
Fax: (512) 324-2003
General InfoOperational for more than 25 years, Seton Shoal Creek Hospital offers mental health and substance abuse services. It provides intensive psychiatric stabilization service for patients dealing with issues, such as emotional crises, depression and drug and alcohol dependence. The hospital also offers outpatient services. Seton Shoal Creek Hospital treats children, adolescents, adults and senior citizens. Its staff provides 24-hour assistance services. The hospital offers the Adult Mental Health Inpatient Program for diagnostic and treatment services. Seton Shoal Creek Hospital s program also includes medical evaluation, crisis stabilization, treatment and discharge planning and family therapy services. It provides random drug screening, chemical dependency education, and medical stabilization and detoxification services through the Adult Chemical Dependency Detoxification Inpatient Program. In addition, the hospital offers inpatient and outpatient programs for children and adolescents, including Inpatient Child & Adolescent Mental Health and Outpatient Adolescent Mental Health. Located in Austin Texas, Seton Shoal Creek Hospital is a part of Seton Healthcare Network, which provides health care services throughout Central Texas.
Specialties: Drug & Alcohol Addictions, Substance Abuse Counseling, Adc, Chemical Abuse, Drug & Alcohol Abuse
By Appointment Only: Yes
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I am still furious with the way patients are treated at this hospital. It isn't any secret that they treat patients terribly, yet, still to this day nothing is done about it. I will never forget a CNA named Sara who was unprofessional and rude. I was misdiagnosed in this hospital and left with a grocery list of prescriptions that I don't need. Not to mention I am now on no prescription drugs. I would constantly refuse blood tests and they had to nerve to drug me up at night and then come in at 2 am to take blood and call that "consent." I will never forget Dr. Kjome and her horrible residents. I admit I did need professional help at that time of my life, and I remember the name of the CNA that listened to me and believed in me, his name is Eric. The Doctors take credit for what the CNAs do, LISTEN. I ended up obtaining all documents and notes that were taken during my stay, and I suggest you do the same if you were a patient there.
They deserve no stars the way the nurses treAt the patients,the visitors is ridiculous. I felt like a child visiting my husband they yell at u and taking there position to far people like them need to be fired and have more compassionate nurses who ever work there now all the way to the head nurses to put they self in there to see how there patient feel when they treating them.
i was at shoal creek hospital last spring. it was very crazy there was a ca by the name of eninja who was very rude and acted stupid. she was always mean to me. the doctor that i had his name was dr shiva lam and he was horrible too. every time i would mention when i was suppose to get out he made me stay longer. all the times i have gone to shoal creek have been wierd and crazy. and all the time i have gone i was forced. the staff doesnt really listen to you and dont ever try washing your clothes because it will be a long time before you get them back. im not afraid to say that my name is tiffany and i hated and will always hate shoal creek. so dont go unless you are absolutely sure that you are crazy and out of your head. try to get treaded at home if you can.
The people that work at this place must hate everyone. They are rude and hateful. One lady was talking about how she was on 14 different medications and bragging about it. Another lady said that she had electic shock therapy and she could not complete a sentence. A very scary, scary place and no one should go here voluntarily. Remember, you might check yourself in but only they can check you out. I was visiting a friend and found out that she had gone to check herself in for depression and three hours later she was not able to leave. This is when her nightmare began.
Don't waste your time on this place. I think whoever runs this place should be run out of town. There is no program to really help the patients at this facility. The staff if extremely rude and will wait until two patients are fighting each other before getting up out of their chairs to do anything. The management does not care when you have a complaint and will just take up for their lazy, rude staff. I would never voluntarily come back here for help again.
I went here for help and admisions was ok, but my room was very dirty with someone elses dirty clothes in the only drawr I had to put my clothes in. The night staff wouln'd t follow the doctor order for the medicens I was to get. No one showed me around, so I had no idea where to go for what. The mattress was a 3 inch piece of rubber on a wood plank and I had to beg for an extra pillow to cuddle (that how I usully sleep. The nurses were mostly rude and I was told by one this is the worst hell your ever gonna go thru. This place needs help badly. The food was disgusting. Thank God for choclate milk. Horrible experience; worse than jail. Tiny locked ward. No fresh air. They really need to work on their proceurs here. Go anywhere else you can.
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