More Info
- Email Business
- Extra Phones
Phone: (303) 341-0036
- Payment method
- master card, visa, all major credit cards
- Location
- Aurora City Place
- Neighborhood
- City Center North
- AKA
Ross Stores
- Other Links
- Categories
- Other Information
Bike Parking: Yes
GalleryView all (2)
Reviews
09/27/2009
I got my son a reversible belt in Aug. and the buckle broke after wearing it 2 times. I didn't rush back to replace it because upon reading the back of my receipt I could exchange the item or get store credit even if the receipt is more than 30 days old. On day 50 I finally took it in to exchange it and was told by the associate and associate manager that they could not exchange it because it was over 30 days. I asked to speak with a manager and was told by him that if the merchandise is not resale able they could not exchange it. I advised him of what the receipt says and he was unable to show me where it states on the receipt that a broken item could not be exchanged. He informed he would let me exchange it this once and hurried out of my sight. I have not had such bad customer service in a long time and I will not be going back to Ross. TJ Maxx gets my family's business and I'll let all my girlfriends know what happened.
Details
Phone: (303) 341-5661
Address: 150 S Abilene St, Aurora, CO 80012
Website: http://www.rossstores.com
People Also Viewed
- Walmart Supercenter
14000 E Exposition Ave, Aurora, CO 80012
- Big Lots
15351 E Hampden Ave, Aurora, CO 80013
- Target
14200 E Ellsworth Ave, Aurora, CO 80012
- King Soopers
655 Peoria St, Aurora, CO 80011
- Dillard's
14200 E Alameda Ave, Aurora, CO 80012
- Sprout's Farmers Market
1150 S Ironton St Unit 130, Aurora, CO 80012
- Big Lots
7475 E Iliff Ave, Denver, CO 80231
- Swirk Supreme Foods
2205 S Peoria St, Aurora, CO 80014
- 7-Eleven
13690 E Alameda Ave, Aurora, CO 80012
- American Furniture Warehouse
1700 S Abilene St, Aurora, CO 80012