Greyhound Bus Lines

I have called for months no answer my bags where checked was told by carrier that bag will be placed on bus double checked before shift change it would be taken care of emailed regarding my property still no response it's been months still no word regarding my thing I had non replaceable items in my things that I can't get a response are at

I have been calling this number all day, am sure someone should have been in. I started at 9am this morning and its 4:33 pm, no one yet....help!!!!!!