- Mon - Fri
- Open 24 Hours
General InfoThe Renaissance Asheville Hotel is nestled among the Blue Ridge & Great Smoky Mountains - just minutes from Biltmore Estate and Blue Ridge Parkway. One of the most centrally located Asheville NC hotels, scores of award-winning restaurants, unique shopping galleries and unmatched theaters are right outside our doors. We offer beautifully appointed rooms and suites in Asheville NC with stunning mountain or city views, complimentary high-speed wireless internet access and 32" HDTVs. Our guests are invited to experience superb dining options, concierge services, complimentary parking, a 60' indoor pool, whirlpool and fitness center. Here history, adventure and natural beauty blend to create the ultimate getaway or meeting destination in North Carolina.
With a stay at Renaissance Asheville Hotel, you'll be centrally located in Asheville, steps from Asheville Masonic Temple and The Center for Craft, Creativity and Design. This hotel is within close proximity of Thomas Wolfe Memorial and Black Mountain College Museum.
Wi-Fi: Paid, Free
Swimming Pool: Indoor
Check-In Time: 4 PM
Check-Out Time: 11 AM
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Shopping on site, Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Porter/bellhop, Conference center, Laundry facilities, Bar/lounge, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Snack bar/deli, 24-hour fitness facilities, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Frette Italian sheets, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Rollaway/extra beds available, Air conditioning, Designer toiletries, Refrigerator, LCD TV, Blackout drapes/curtains, Hypo-allergenic bedding available, Pillowtop mattress, Iron/ironing board, Video-game console, Cable TV service, Desk, Coffee/tea maker, Free wired high-speed Internet, Down comforter, Premium TV channels, In-room safe
Was charged $249 a night for a musty, small room. Bellboys were rude, heat barely worked, even with the enormous racket it made, had to stand in tub for another person to squeeze into tiny bathroom, hotel smelled like hotdogs and cigarettes, was not offered a mini-bar key but was charged for minibar usage, and the parking situation was ridiculous. In addition to being charged over $500 for a 2 night stay, an additional hold of almost $600 is still on my account 2 days later. Everyone I've talked to at the hotel has been rude to the point of being aggressive and proudly incompetent. I could see paying so much for a room @ a hotel where I felt like I wouldn't be walking around on a scummy floor or be treated like a nuisance, but this place is a decrepit D-U-M-P.\r \r Expensive, rude, dirty, bad parking, charge for internet access, reeks of stale cigarette smoke, bellboys ignore you or are outright rude and in the way, towels are stiff as burlap, blackout curtains would not close, charge for services not rendered, no minibar key was offered, light bulbs were burnt out in lamps (w/ ugly florescent bulbs, no less). I left 2 days ago and I'm still not done with this horrible experience!
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