Gold's Gym Patton

Do NOT sign a contract with Golds Gym. I was once a Rush member but when they sold to Golds I had moved away. I called to cancel and every time I asked to cancel they put me on hold and either never answered or sent me to a voicemail. Finally I got in touch with a store manager who told me I cannot cancel on the phone. After some anger she told me I could call corporate and they would let me cancel. I call corporate just to find myself on hold for 20 minutes once again. The woman allows me to cancel but says I will still be charged for next month and charged a maintenance fee of 30 dollars that is apparently charged every year. After some arguing I ask for a supervisor. When I am transfered to a supervisor it rings over and over until I get a voicemail saying the supervisor is not available and I can leave a message. The voicemail then informs me that the mailbox is full and I may not leave a message. Then it hangs up on me.



Bottom line: If you want any kind of customer service you should find another gym.