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Animal Hospital Of North Asheville Inc
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Today: 7:30 am - 8:30 pm
Tomorrow: 7:30 am - 8:30 pm
47 Years
in Business
Accredited
Business
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- General Info
- Animal Hospital of North Asheville provides medical, dental and surgical care for animals. AHNA s offers various services including 24-hour nursing care, behavioral medicine, bronchoscopy, emergency and critical care, internal medicine, nutritional counseling, pain management, medical boarding, blood and plasma transfusion, dental cleaning and care, endoscopy, radiology, electrocautery, anesthesia and hospice services. The hospital is based in Asheville, N.C.
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- *Totally separate facilities for cat and dog patients greatly enhances the patient experience *Feline ward includes play area/sun room; *Special padding and blankets for all patients; *TVs in wards *Intensive Care Pods where you can be with your hospitalized patient all day, if you like *A learning center to bring you classes about pet health care *Well-equipped Emergency Treatment Room and diagnostic area for incoming emergencies *Updated and separate feline and canine ICU units for constant attention of critical cases *More windows throughout for enhanced natural lighting for patient feeling of well-being *Special Procedures Room for endoscopy, otoscopy, rhinoscopy & other advanced procedures *Spacious surgery suite with own air system that can accommodate our laparoscopic equipment *Two dental suites with separate air system and the latest in digital dental x-ray and equipment *Safe, well-lit, enclosed outdoor walking area for hospitalized patients With the exception of times that your pet is in surgery, undergoing chemotherapy or radiology, or experiencing a critical emergency, you are welcome to be with your pet throughout the hospital so that you can see everything your baby experiences and, more importantly, so that your little one (or big one) has your reassuring presence! Of course, all of our staff members are selected for their love of and desire to care for animals, and they receive hours of instruction from noted behaviorists on how to reduce patient stress and provide comfort. *Our goal is a fast and accurate diagnosis. This saves you money and prevents suffering and heartache. We keep technologically updated to provide your pet the best in diagnostics. *We have a fulltime Board Certified Internal Medicine Specialist, a fulltime Board Certified Canine and Feline Practitioner, one doctor entirely devoted to dentistry and anesthesia, a doctor with extensive ultrasound training, and each of our nine veterinarians has increased training in an area of special interest. These qualifications are rare in WNC and saves money and travel time to larger cities for this expertise. *N.C. requires that veterinarians receive 20 yours yearly of veterinary continuing education training. We require 50 hours yearly and attendance at national meetings where the latest information is available. *Our doctors hold rounds on complex inpatient and outpatient cases at no additional charge. *We have the latest telemedicine capabilities, so if needed we can receive a radiologists written consultation on x-rays or ultrasound electronically within an hour. *40 computer work stations in the hospital keep your pets complete medical record at everyones fingertips *GREEN HOSPITAL: Energy Recovery System for our heating/cooling, 99% paperless, recycle, recycle, recycle, energy saving bubs and appliances *GENERATOR to provide life-saving care in a power outage
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AAHA Accredited
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Reviews
Here are a few reasons why I would never recommend the North Asheville Animal Hospital.
1. I called the North Asheville Animal Hospital at eight in the morning because my dog, who is twelve years old, hadn't eaten in two days, this was day number three, and he could barely walk. They said they would get back to me. They finally got back to me at 5:30. I was worried sick the entire day and when I did bring him in, I had to carry him as he was unable to walk.
2. After that visit, I had to bring my dog back three times because he was getting worse. This went on for a period of three weeks. Finally, I thought he was dying so I went to the Upstate Veterinary Specialists.
3. Another time when I questioned the price of a procedure, the owner asked if I questioned buying clothing that's marked up 200-300%. Then he suggested I go try another vet and he made it clear that he was a busy man and to stop wasting his time with my question.
4. It's almost impossible to get the same vet on consecutive visits unless you call weeks in advance. When my dog was very sick, I saw three different vets in three weeks and received three different diagnosis. One diagnosis was for pancreatitis, which he has, but they didn't ask about his diet or inform me that I should put him on a strict low fat diet which was negligent and could have further jeopardized my dog's health. They gave me zero advice on what to do about the diagnosis. They just gave me drugs. I went home and did my own research so I'd know how to help my dog. The vets are rushed. It's a fast paced environment which is impersonal.
In my experience, the North Asheville Animal Hospital is the worst clinic I've gone to in over forty years of pet ownership. If you want to pay a lot of money for a fancy building and be belittled and berated for asking a sincere question, then I recommend them, but start saving your money because you'll need it. It's marked up like clothing. The owner said it himself.
claimed iconBusiness Response10/26/2016
Dear Tom, We are sincerely sorry that you feel we failed you and your pet, but please know we did try very hard. We respect you and understand that dealing with a serious illness in a beloved pet is very hard. All of us at AHNA regret that we cannot offer free care and that some patients require complex diagnostics and more than simple care to get well. To keep costs low, we recommend only what is necessary and to do tests in an order that will give the most information at the least cost. We also are always working hard to stay within the financial limitations that the family has and in your case, provided some services at no charge. During my last conversation with you, I could not make you happy, so I did say that although we were honored to be your pet's health care provider if you are unhappy and dissatisfied, we will understand if you wish to try another veterinary hospital. We are glad you have found an animal hospital that you like and all of the doctors and staff and myself wish you and your pet the very best and regret that you felt disappointed by our efforts. Sincerely, Dave Thompson, DVM
My wife and i recently moved to the Asheville area. We tried vet after vet, but none of them could give my dog the special care he needs. I finally tried Animal Hospital of North Asheville and now we will never go anywhere else. They have all the technology my dog needs and they are also very nice and affordable.
I was surprised at how affordable my vet bill was. My cat and dogs got a very thorough checkup, plus a few extra tests that I never got at my past vet, and the bill was actually $20 cheaper! Better care and the bill was reasonable - I'm so glad I found this vet. I was also amazed at how clean the hospital was.
I love this place! They have great nurses who stay up all night to care for the patients. They give medicine for pain all night long. I really felt like my pet had the best of care.
Details
Phone: (828) 253-3393
Address: 1 Beaverdam Rd, Asheville, NC 28804