Natural Hair Wonders

HORRIBLE. Booked an appointment with Koran in Atlanta a week ahead of time. The day of the appointment I called to find out why she was late and she states that she did not remember talking with me on the phone and making the appointment. Further, she failed to tell me that her new location was in Smyrna, not Conyers, which is 45 min away. Without any apology for a lack of poor organizational skills on her end, she agreed to see me. So I drove over to her new spot and upon arrival, she is starting on someone else's hair. When asked how long it would be before I could be seen, she tells me i would have to wait until she finishes her current client (at least another hour). She even asked me if I had to go to the mall earlier as if my plans weren't important. I had things to do and places to be later that afternoon and again without any apologies or show of concern, she asks me to sit in the reception area to wait. Highly frustrated and at my wits end, I proceeded to call every hair salon in Atlanta until I found one with an available appt., then left. I never heard back from Koran that day which further illustrates her lack of concern and horrendous customer service. I have never experienced such behavior before and I will not be going back or recommending her salon to anyone.

I had to make an appointment at the last minute, and despite the fact that I had to travel about 45 miles to the shop, the stylist patiently waited on me to without complaint. When I finally arrived she was ready to start styling my hair. The atmosphere was very relaxing, and everyone was very nice. The stylist did a fantastic job. No doubt I'm going back, and will make this my regular beauty salon for all my hair care needs. Thanks for a job well done!!!

Man, have you been to that barber shop/beauty salon in the mall. The Barber in that shop has a true talent. He is great, precise, timely, and very attentive. I have never had a problem since I’ve started going to this shop. He always treats his customers with respect, and keeps it professional. My haircut is always fresh. He goes over and beyond making his cuts the best in town. I would recommend this shop to anyone who wants a fashionable haircut.

I WOULD NOT RECOMMEND THIS SHOP AT ALL. VERY POOR CUSTOMER SERVICE FOR LOW BUDGET HAIRCUTS. THE BARBER THAT CUTS IN THE FIRST SEAT IS VERY RUDE. THE WAIT TIME IS HORRIBLE. THE SHOP IS ALSO VERY SMALL WITH NO SEATING. WOULD REALLY SUGGEST IF YOU WANT A NICE HAIRCUT, GO TO MASTERPIECE ON GORDON WHERE CUSTOMER SERVICE IS A PRIORITY.