Akron Express Taxi

Dispatcher was rude when i asked for a dispatch time... Don't bother...call someone else who actually wants to take care of their customers

One of the worst customer services ever! I wasn't even the person to use their service! I called the number on the cab to report the driver. The driver was yelling at his customer...so I gave them (the owner) my part of the story and was called a liar, cussed out, and hung up on! Definitely NOT worth my time and after that experience I would personally NEVER recommend them to anyone.

I tried the newer companies because yellow cab took thirty minutes a couple of times but these guys say they are coming and never showed and never answered the phone. I hate when I'm lied to. Just be honest with your customers

I take express taxi everyday. I love all of the staff. Dan, ken, and simeone are my favorite. No complaints what so ever! Keep up the good work guys

Said an hour, that's fine and stated why I was in a time crunch so keep me posted when heading in my direction. Gets within a mile ALMOST TWO HOURS later, calls me. I explain AGAIN my time problem and now I can't guarantee I'll make it back on time so I have to cancel - HUNG UP ON ME WHILE I AM TALKING??? Guess what Dan, I'll speak to Rick but don't expect anything else from our facility for sure! We're going to find someone else as this isn't the first time I've heard of the issue. Last week, had a new guy who was fantastic and would use him anytime. This 'Dan' guy? I'd rather get stuck in the pouring rain waiting for City Yellow because I expect to get it up the wazoo at least. Try anyone and everyone else FIRST!

I had driver Dave, i got to myh place on time and fast. I will use this company again.

For those who do not know what taxi to call...Call this one! They were prompt, nice and got me where I needed to go quickly! Very happy with the service!